Port Elizabeth: CRM Administrator posted by Daisy Business Solutions

February 11, 2026 Jobs in Eastern Cape

Daisy Business Solutions

Eastern Cape

Other Sales/Marketing

Job Description

We are currently seeking a skilled and motivated CRM Administrator to join our dynamic team. As a CRM Administrator, you will be responsible for managing and maintaining the customer relationship management (CRM) system. The successful candidate will be responsible for ensuring the smooth operation and optimal utilization of the CRM system, as well as supporting end-users. The CRM is in its developing stages and the successful candidate will be required to work within a team to constantly grow and improve the CRM system.

Key Responsibilities:

CRM System Management: Oversee the day-to-day operation of the CRM system, including user management, security settings, and data integrity.
Collaborate with cross-functional teams to identify, analyze, and address CRM system issues.
Reporting and Analytics: Create and maintain CRM reports to provide meaningful insights to sales, marketing, and customer service teams. Identify trends, track key performance indicators (KPIs), and generate actionable reports to support data-driven decision-making.
Data Management: Monitor and improve data quality within the CRM system by conducting regular data audits and implementing data cleansing processes.
Training and User Support: Develop and deliver CRM training programs for end-users, including new employee onboarding and ongoing training sessions. Provide technical support and guidance to users, troubleshooting system-related issues, and assisting with user adoption.

Requirements

Must have Matric
Proven experience as a CRM Administrator or Data Analyst or in a similar roles
Solid knowledge and understanding of database structure and systems like SQL
Advanced proficiency in Microsoft Excel for data analysis and reporting purposes
Deep understanding and knowledge of CRM & ERP System (minimum 5 years experience required)
Proficiency in CRM system administration, including user management, data management, customization, and reporting.
Strong analytical and problem-solving skills
Attention to detail and organizational skills to ensure accurate data entry and system maintenance.
Outstanding communication and interpersonal skills to effectively collaborate with cross-functional teams and provide user support.

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Advantageous Requirements

Bachelor’s degree in a relevant field.
Experience working in a sales environment with rental and leasing knowledge.
Sage knowledge.
Understanding of procurement, financial and sales processes.

Personality traits

Must be goal orientated
Analytical
Problem Solver
Team leader

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other Sales/Marketing Jobs in Eastern Cape

The Eastern Cape region in South Africa is home to a diverse range of industries, including the technology and financial services sectors, which are known to employ sales and marketing professionals. Typically, these roles involve promoting products or services to customers, managing sales targets, and analyzing market trends to inform business strategy. Generally, careers in sales and marketing in this region offer a dynamic and fast-paced work environment.

Salary ranges for sales and marketing positions in the Eastern Cape can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, entry-level roles may pay between R200 000 to R350 000 per annum, while more senior positions can command salaries ranging from R500 000 to R800 000 or more. However, these figures are only a rough guide, and actual salaries can vary significantly depending on individual circumstances.

Common skills required for sales and marketing roles in this region include strong communication and interpersonal skills, the ability to work under pressure, and analytical and problem-solving abilities. Typically, professionals in these roles also possess technical knowledge of products or services, as well as experience with CRM systems, social media marketing, and data analysis tools. Other valuable skills include negotiation and persuasion techniques, creativity, and a strong understanding of market trends and consumer behaviour.

The Eastern Cape is home to various industries that commonly employ sales and marketing professionals, including financial services, technology, manufacturing, and retail sectors. Financial services companies often require sales representatives with expertise in investment products or insurance solutions, while tech companies need marketers who can promote innovative software or hardware solutions. In contrast, manufacturers may rely on sales teams to promote their products to customers.

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For those interested in pursuing a career in sales and marketing, there are numerous development opportunities available. Typically, professionals in these roles can progress to senior leadership positions, such as department head or general manager, after gaining several years of experience. Additionally, many companies offer training and development programs that enable employees to acquire new skills and advance their careers.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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