Job Description
About the Role
We are seeking a highly skilled and experienced Debtors Clerk/Controller to join our team in Port Elizabeth. As a key member of our accounts management team, you will be responsible for managing outstanding accounts, providing comprehensive feedback and recommendations to clients, and ensuring accuracy in tenant statements, incoming payments, and account reconciliations.
Key Responsibilities
- Download and reconcile monthly debtors reports;
- Manage all outstanding accounts;
- Contact tenants with outstanding balances via phone, email, SMS, WhatsApp, and other channels;
- Update clients with comprehensive feedback and actionable recommendations regarding outstanding accounts;
- Implement and monitor payment arrangements, due dates, and follow-ups;
- Maintain tracking systems for payment arrangements and collections;
- Issue letters of demand and manage notices for expiring letters;
- Follow up on accounts handed over to external tracing or debt collection agencies;
- Ensure accuracy in tenant statements, incoming payments, and account reconciliations;
- Update credit bureau profiles as required;
- Compile monthly invoices for collection fees and manage payment processing;
- Provide weekly and monthly reports on accounts and collection progress;
Requirements
- Ability to manage a large workload under pressure while maintaining accuracy and attention to detail;
- Proactive approach: anticipate needs, follow up before being prompted, and manage deadlines independently;
- Strong communication and interpersonal skills, with the confidence to ask difficult questions and handle sensitive situations respectfully;
- Analytical skills to review tenant accounts, assess payment histories, and provide sound recommendations to clients;
- Ability to collaborate effectively with internal departments to ensure efficient service delivery;
- Professionalism in all client interactions; no slang, shouting, or unprofessional behavior;
- Willingness to continually develop skills through training and legal courses relevant to the role;
- Ability to work independently, remain calm under pressure, and contribute positively to a team environment;
Qualifications
- Bachelor’s degree (or equivalent qualification)
Salary & Benefits
No salary details are mentioned in the original description. If you have any questions about the compensation package, please contact our HR department.
How to Apply
About Accounting / Finance Jobs in Nelson Mandela Bay
In the Nelson Mandela Bay region, the accounting and finance industry is a significant contributor to the local economy, with various sectors requiring skilled professionals to manage their financial operations. Generally, this field is in demand, particularly among companies operating in the technology, manufacturing, and services sectors. As a result, job seekers can expect to find opportunities for career growth and development.
Typically, salaries for accounting and finance positions in Nelson Mandela Bay fall within broad ranges. For example, entry-level roles may see salaries ranging from R300 000 to R500 000 per annum, depending on the company size and industry sector. More senior positions can command higher salaries, often between R800 000 and R1.5 million per annum. However, it is essential to note that these figures are general estimates and may vary significantly based on factors such as experience, qualifications, and specific job requirements.
Common skills for accounting and finance roles in Nelson Mandela Bay include proficiency in financial software, analytical skills, attention to detail, communication skills, business acumen, and knowledge of tax laws and regulations. Generally, a strong understanding of financial reporting, budgeting, and forecasting is also highly valued. Many employers require candidates to hold relevant qualifications, such as a Bachelor’s degree in Accounting or Finance.
The accounting and finance industry is prevalent across various sectors in Nelson Mandela Bay, including the technology industry, manufacturing sector, and services sector. Financial professionals can find opportunities with companies that operate in these areas, often working on financial planning, budgeting, and forecasting. Other common industries include logistics, healthcare, and tourism.
For those interested in pursuing a career in accounting and finance, there are various development opportunities available. Many employers invest in professional development programs, which provide training and certification opportunities. Typically, career progression paths involve moving from entry-level roles to senior positions, with potential for advancement to leadership roles or specialized areas such as financial planning or risk management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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