Job Description
Our Client in the Manufacturing Industry is seeking to employ a Quality Lead to their team based in Port Elizabeth.
Requirements:
- Degree/Diploma in Quality, Industrial, Mechanical, or Metallurgical Engineering.
- Minimum 57 years quality experience in an automotive manufacturing environment .
- Strong knowledge of precision manufacturing , machining and finishing quality standards.
- Proven experience in resolving customer complaints and implementing effective corrective actions.
- In-depth understanding of IATF 16949, ISO 9001, ISO 14001, and OEM quality standards.
- Skilled in problem-solving methodologies (8D, 5-Why, FMEA, SPC, APQP, PPAP, MSA).
- Proficiency with quality tools such as CMM, gauges, and statistical analysis software.
- Strong communication and customer-facing skills, especially with automotive OEMs.
- Ability to lead cross-functional teams under pressure and deliver results within strict timelines.
Responsibilities, but not limited to:
- Lead the resolution of customer and internal quality concerns within the manufacturing process.
- Implement root cause analysis (5-Why, Ishikawa, DMAIC, 8D) and drive corrective & preventive actions.
- Monitor and analyze product quality performance, scrap rates, rework, and customer complaints.
- Manage and oversee sorting, rework, and containment activities to ensure only conforming products are supplied to OEM customers.
- Support process audits, product audits, and layered process audits in compliance with IATF 16949 and ISO 9001.
- Collaborate with engineering, production, and maintenance teams to implement process improvements and prevent recurrence of quality issues.
- Communicate directly with OEM customers on quality matters, ensuring professional problem reporting and timely feedback.
- Maintain quality documentation, including control plans, FMEAs, PPAP submissions, and inspection standards.
- Train and guide shop-floor personnel on quality standards, inspection methods, and defect identification.
- Lead continuous improvement projects aimed at defect reduction, cost of quality improvement, and customer satisfaction.
Please note that should you not receive a response within 2 weeks of applying, you may consider your application unsuccessful.
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