Pretoria: Call Centre Agent month-to-month (Pretoria-West) posted by Isilumko Staffing

We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales, who can Afrikaans.

Key Responsibilities:
– Conduct outbound calls to customers to promote products and services
– Provide exceptional customer service by addressing inquiries and resolving issues promptly
– Utilize order-taking and upselling techniques to maximize sales opportunities
– Maintain accurate records of customer interactions and transactions

Requirements:
– Minimum of 2 years of experience in a Call Centre environment, receiving both inbound and outbound calls
– High energy levels and a proactive approach to achieving targets
– Proficient in order-taking and upselling techniques
– Clean criminal record, as reference checks will be conducted
– Fluent in English with excellent communication skills
– Reliability and punctuality are essential
– Strong attention to quality control and time management
– Effective persuasion and negotiation abilities
– Demonstrated skill in handling objections with ease

If you meet these qualifications and are ready to excel in a fast-paced environment, we encourage you to apply.