Job Description
About the Role
We are currently looking for a dynamic Customer Service Call Center Agent (Outbound) to join our team in Pretoria-west. Our client, a wholesaler of pharmaceutical products, requires someone with exceptional skills to engage with customers and drive sales, who can speak Afrikaans.
Key Responsibilities
- Conduct outbound calls to customers to promote products and services
- Provide exceptional customer service by addressing inquiries and resolving issues promptly
- Utilize order-taking and upselling techniques to maximize sales opportunities
- Maintain accurate records of customer interactions and transactions
Requirements
- Minimum of 2 years of experience in a Call Centre environment, receiving both inbound and outbound calls
- High energy levels and a proactive approach to achieving targets
- Proficient in order-taking and upselling techniques
- Clean criminal record, as reference checks will be conducted
- Fluent in English with excellent communication skills
- Reliability and punctuality are essential
- Strong attention to quality control and time management
- Effective persuasion and negotiation abilities
- Demonstrated skill in handling objections with ease
Qualifications
Salary & Benefits
How to Apply
About Other Medical Jobs in Gauteng
In Gauteng, the general job market trend for Other Medical positions is typically driven by an increasing demand for healthcare services, particularly in urban areas. This growth is often attributed to a growing population and an aging demographic, leading to a surge in medical tourism and specialized care needs.
When it comes to salaries for Other Medical professionals in Gauteng, it’s essential to note that compensation can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be higher in larger organizations or those in high-demand sectors, but even within smaller companies, salaries can still be competitive. Typically, salaries range from R400 000 to R700 000 per annum, with more senior roles or those in specialized fields potentially falling outside of this range.
Common skills required for Other Medical positions in Gauteng often include a strong foundation in medical sciences, excellent communication and interpersonal skills, the ability to work effectively in a team environment, and proficiency in relevant software applications. Many professionals in this field also possess advanced degrees or certifications, which can enhance job prospects and career advancement opportunities. Additionally, the ability to remain calm under pressure, think critically, and make sound judgments is essential for success in this role.
In terms of industry sectors, Other Medical professionals are often employed in financial services, technology industries, manufacturing sectors, and healthcare organizations. These sectors frequently require specialized care or expertise, making them attractive employers for medical professionals. While specific companies may not always be publicly disclosed as major recruiters, larger multinational corporations like Google and Microsoft often have a presence in these industries.
Career development opportunities for Other Medical professionals in Gauteng are generally excellent, with many individuals progressing to senior roles within their current organization or transitioning into leadership positions within healthcare organizations. With experience, advanced degrees, or certifications, professionals can explore specialized fields like medical research, policy development, or medical education, which offer greater autonomy and professional fulfillment.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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