Pretoria: Club Concierge posted by Qsd Training and Recruitment

The Club Concierge is responsible for providing an exceptional level of customer service to members of the Club. The Concierge will greet members and guests on arrival, answer inquiries and provide assistance with hotel amenities, activities, and local attractions. Club Concierge Duties Greet and assist members and guests Provide information on club amenities and services Make reservations for members Coordinate with other departments to ensure guest satisfaction Handle any complaints or issues with tact and diplomacy Club Concierge Requirements Assist guests with reservations, ticket purchases, and other requests Provide information about the club, local attractions, and other services Greet and welcome guests in a professional and friendly manner Assist with luggage, transportation, and other errands Answer the telephone and respond to guests’ inquiries Maintain a neat and orderly work space