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Pretoria: Debt Review Administrator

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Job Description

Minimum Requirements: Drivers License and own vehicle. Matric / Grade 12 (compulsory). Debt Review or Debt Counselling certification (advantageous). Minimum of 2 years experience in debt review administration or financial administration. Solid understanding of the NCA, debt review procedures, and related regulations. Knowledge of key principles such as the Induplum rule, prescription, and mora interest. Proficiency in MS Office and experience with debt review management systems. Strong administrative, organisational, and numerical skills. Excellent verbal and written communication skills. Roles and Responsibilities: Case Assessment & Review Review and analyse client financial information to determine levels of over-indebtedness. Verify documentation to ensure accuracy and completeness prior to legal processes. Debt Review Administration Prepare, issue, and track Form 17.2 notifications to credit providers. Draft repayment proposals, including interest rate adjustments and extended repayment terms. Maintain accurate, updated case files and data on internal debt review systems. Ensure adherence to the National Credit Act, the Debt Collectors Act, and internal compliance standards. Stakeholder Engagement Liaise professionally with debt counsellors, clients, and credit providers to ensure smooth case progression. Address and resolve queries timeously while maintaining a high level of service delivery. Reporting & Compliance Compile, update, and monitor performance and operational reports as required. Ensure all administrative and compliance processes meet internal quality standards. Closing Date: Submissions for this vacancy will close on  9 December 2025 . Late applications may still be considered until  2 January 2026 .   Please Note: Thank you for submitting your CV to Marvel Placement Consultants. Should your application be successful, we will contact you. If you do not hear from us within two weeks of your application, please consider your application unsuccessful. Your details will remain on our database for possible future opportunities.   PoPI Act Compliance: Marvel Placement Consultants adheres to the  Protection of Personal Information Act, 2013 (Act No. 4 of 2013) . Section 9 of PoPI states that  “Personal Information may only be processed if, given the purpose for which it is processed, it is adequate, relevant and not excessive.”
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