Post Basic Pharmacist Assistant – Conducting Telephonic Interactions With Patients
Posted on 2024-12-13
Job Summary
Responsibilities:
Conduct telephonic consultations with patients to monitor drug utilisation and adherence to prescribed therapies.Provide accurate and clear information.Document and report any adverse drug reactions or medication-related issues.Ensure compliance with pharmaceutical and healthcare regulations.Maintain patient confidentiality and handle sensitive health information professionally.Update patient records.Qualifications and Experience:Post Basic Pharmacist Assistant qualification (essential).Previous experience in a call center environment (advantageous).Strong communication skills, with a focus on empathetic patient care.Proficiency in patient management systems and general computer literacy.Excellent problem-solving skills and the ability to work under pressure.Knowledge of pharmaceutical guidelines and drug safety.Personal Attributes:Detail-oriented and organised.Patient, compassionate, and capable of building rapport with patients over the phone.A proactive team player with a willingness to learn.
Post Basic Pharmacist Assistant – Conducting Telephonic Interactions With Patients position available in Gauteng, Pretoria East. This job position was posted by Y-Recruit. The job has been posted as a free ad on 2024-12-13 at 08:18:41 in the Medical category
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