Pretoria East: Support Consultant (Hospitality Software) – Pretoria East posted by HotelJobs

Software Company providing all-in-one property management solutions (PMS) to the hospitality industry based in Pretoria East is looking for a Support Consultant with a strong hospitality background. We are looking for a young dynamic and experienced support consultant. Duties: Technical support (telephonic / in writing) Training (should be comfortable dealing with people in English and Afrikaans) Traveling to clients including to Mozambique, Botswana Installation and demonstration of the Company’s products General administrative duties (filing, logging calls, testing new development etc.) Conducting and demonstration excellent telephonic etiquette at all times. Requirements: Grade 12 A formal hospitality qualification will be an advantage Experience in reservations, point-of-sale, inventory, and accounting in the hospitality industry is mandatory. Own transport Fluent in Windows and Excel software Excellent written and verbal English communication skills Good people skills Financial knowledge would be advantageous Good administrative skills Ability to work in a team environment Must be able to work under pressure and juggle multiple tasks Problem solving and decision-making capabilities Outstanding organizational and interpersonal skills High standards of customer service and commitment to customer satisfaction High levels of integrity, honesty and compassion