Posbeskrywing: MENSLIKE HULPBRON (MH)KONSULTANT Hierdie pos is vir ‘n MH Konsultant wat ‘n kritiese rol speel in die daaglikse fasilitering van MH-verantwoordelikhede . Die verhouding van take is 50% HR en 50% IR (Arbeidsverhoudinge) . Sleuteldoelwitte en Resultaatstate Die primêre verwagting is om effektief met kliënte te kommunikeer en om HR- en IR-verwante navrae op te los in die genoemde 50/50 verhouding . Die doel is om te verseker dat kliënte wetlik voldoen met HR-dokumentasie, EE- en SDL-voorleggings, en om gesonde regs-/IR-advies te bekom . Die Konsultant is noodsaaklik vir kliëntbehoud , insluitend die fasilitering, instandhouding en uitvoering van die kliëntinstandhoudingsprogram , asook die verbetering van die kliëntaanboord-ervaring . Belangrikste Pligte en Verantwoordelikhede (Werklys) 1. HR/IR Pligte Die pos behels ‘n omvattende kennis van HR-dokumentasie en/of implementering , asook bystand met IR-verwante funksies . Arbeidsverhoudinge (IR): Die aanspreek van enige diensverhoudinge-kwessies . Die voorsit van dissiplinêre verhore en opstel van uitkomste . Die opstel en administrasie van CCMA-dokumente (bv. 7.11 en 7.13 verwysings), besware teen Kon/Arb, en opposisiebeëdigde verklarings . Die verteenwoordiging van kliënte by versoening en arbitrasies . Die fasilitering van afdankings (opstel van Afdeling 189-kennisgewings en fasilitering van vergaderings) . Die hantering van daaglikse arbeidshulp en IR-ondersteuning aan kliënte . Menslike Hulpbronne (HR): Die opstel en finalisering van dienskontrakte, posbeskrywings, en HR-beleide, prosedures, gedragskodes, en standaarde . Die opstel van kennisgewings, ooreenkomste, en HR-verwante dokumentasie . Die opstel of bywerking van diensdokumente rakende aanstelling, oordragte, bevorderings en beëindigings . Die toesig oor die aanstellingsproses, insluitend die koördinering van posplasings en verwysingskontrole . Die verskaffing van algemene HR-ondersteuning en daaglikse bystand aan kliënte . 2. Administratiewe Pligte Die hantering van navrae per telefoon en e-pos . Die opstel en verspreiding van HR/IR-nuusbriewe . Die verifiëring van siekenotas . Die opstel van verskeie briewe, insluitend NTAS, opskortingsbriewe, en waarskuwings (WW, FWW, CFWW), asook die toepassing van sanksieriglyne . Aanlyn aansoeke en digitale dokumenthantering . 3. Ad-hoc Pligte Die bestuur van Diensbillikheid (EE)- pligte en verantwoordelikhede . Die bestuur van Vaardigheidsontwikkeling (Skills Development)- pligte en verantwoordelikhede . Kliëntinstandhouding en verhoudingsbestuur . Kliëntaanboord en die ontwikkeling van ‘n aanboordplan . Vereiste Persoonlike Standaarde en Eienskappe Die werknemer moet alle pligte verrig in ooreenstemming met die maatskappy se kernwaardes : Oplossingsgedrewe (Solution Driven) Spanwerk (Teamwork) Erkenning (Recognition) Positiewe Gesindheid (Positive Attitude) Billikheid (Fairness) Integriteit (Integrity) Betroubaarheid (Reliability) Bykomende Kriteria: Uitstaande Kommunikasie: Om uitstaande met kliënte te kommunikeer en interne terugvoer aan die senior te gee . Verantwoordelikheid: Hou jouself, kliënte, medewerkers en seniors verantwoordelik . Uitermatige verantwoordbaarheid: Vermy blaamverskuiwing en neem volle verantwoordelikheid . Aandag aan Detail: Van uiterste belang vir die maatskappy se professionele aard en reputasie . Prioritisering: Effektiewe prioritisering van take en die stel van streng spertye . Spanwerk: Moet ‘n spanlid wees en voortdurend ‘n sterker, meer effektiewe span help bou . Salarisinligting Die pos wat geadverteer word, is vir ‘n HR Konsultant (met ‘n moontlike begin as ‘n Junior HR Konsultant): Junior HR Konsultant (Begin): R14,000 per maand. Bevordering na HR Konsultant (Na 3 maande): R16,000 per maand. Senior HR Konsultant (Na 6-9 maande): ‘n Brandstofkaart en motor toelaag van R2,500 word tipies bygevoeg, afhangende van kilometers. Nota: Alle salarisse is onderhandelbaar, afhangende van die kandidaat se ondervinding en geskiktheid. Job Description: HUMAN RESOURCES (HR) CONSULTANT This position is for an HR Consultant who plays a critical role in the day-to-day facilitation of HR responsibilities . The ratio of tasks is 50% HR and 50% IR (Industrial Relations) . Key Objectives and Result Statements The primary expectation is to effectively communicate with clients and resolve HR and IR-related queries in the mentioned 50/50 ratio . The goal is to ensure that clients stay legally compliant with HR documentation, EE and SDL submissions, and obtain sound legal/IR advice . The Consultant is essential for client retention , including the facilitation, maintenance, and execution of the client maintenance program , as well as continuously improving the client onboarding experience . Main Duties and Responsibilities (Work Listing) 1. HR/IR Duties The role entails a comprehensive knowledge of HR documentation and/or implementation , as well as assisting with IR-related functions . Industrial Relations (IR): Addressing any employment relations issues . Chairing disciplinary hearings and drafting outcomes . Drafting and administering CCMA documents (e.g., 7.11 and 7.13 referrals), objections to Con/Arb, and opposing affidavits . Representing clients at conciliations and arbitrations . Retrenchment facilitation (drafting Section 189 notices and facilitating meetings) . Handling daily labour relations and IR assistance to clients . Human Resources (HR): Drafting and finalising employment contracts , job descriptions , and HR policies, procedures, codes of conduct, and standards . Drafting notices, agreements, and HR-related documentation . Preparing or updating employment documents and/or records related to hiring, transfers, promotions, and terminations . Overseeing the hiring process, including coordinating job posts and performing reference checks . Providing general HR support and daily assistance to clients . 2. Administrative Duties Dealing with queries via telephone and email . Drafting and distributing HR/IR newsletters . Sick note verifications . Drafting various letters, including NTAS, suspension letters, and warnings (WW, FWW, CFWW), and applying sanction guidelines . Online applications and digital document handling . 3. Ad-hoc Duties Managing Employment Equity (EE) duties and responsibilities . Managing Skills Development duties and responsibilities . Client maintenance and relationship management . Client onboarding and onboarding plan development . Required Personal Standards and Characteristics The employee will be required to perform all duties in line with the company’s core values : Solution Driven Teamwork Recognition Positive Attitude Fairness Integrity Reliability Additional Criteria: Excessive Communication: To excessively communicate with clients and provide internal feedback to his/her superior . Accountability: To keep self, clients, co-workers, and seniors accountable . Extreme Ownership: Must refrain from blame shifting and take full responsibility . Attention to Detail: High attention to detail is of utmost importance as it reflects the company’s professionalism and reputation . Prioritising: Effective prioritising of tasks, keeping records, and setting strict deadlines . Teamwork: Expected to act in a manner to continuously build a stronger, more effective team . Salary Information The advertised position is for an HR Consultant (with a possible start as a Junior HR Consultant): Junior HR Consultant (Starting): R14,000 per month. Promotion to HR Consultant (After 3 months): R16,000 per month. Senior HR Consultant (After 69 months): A fuel card and car allowance of R2,500 is typically added, depending on mileage. Note: All salaries are negotiable, depending on the candidates experience and suitability.