Reservationist
Posted on 2025-03-17
Employer | Bright Placements (PTY) Ltd |
---|---|
Salary | 0 |
Category | Tourism Hospitality |
Location | Gauteng / Pretoria |
Job Summary
Key Responsibilities
- Handle all reservation inquiries via email, phone, and online booking platforms.
- Manage booking confirmations, deposits, and payment processes.
- Coordinate with lodge management, front-of-house teams, and travel agents to ensure accurate guest details and preferences.
- Maintain up-to-date records of availability, rates, and special promotions.
- Provide exceptional customer service, ensuring a seamless booking experience.
- Process modifications, cancellations, and special requests efficiently.
- Assist in compiling reports on occupancy, revenue, and booking trends.
Requirements
- Minimum 2–3 years of experience in luxury hospitality reservations or a similar role.
- Proficiency in reservation systems (e.g., Opera, ResRequest, Semper, or similar).
- Strong administrative and organizational skills with attention to detail.
- Excellent communication and customer service skills.
- Ability to work well under pressure in a fast-paced environment.
- Strong computer literacy, including Microsoft Office and email management.
- Knowledge of luxury lodge operations and high-end guest expectations is an advantage.
Perks & Benefits
- Competitive salary based on experience.
- Opportunity to work with a leading luxury hospitality brand.
- Career growth, training, and development opportunities.
- Collaborative and dynamic work environment.
Reservationist position available in Gauteng, Pretoria. This job position was posted by Bright Placements (PTY) Ltd. The job has been posted as a char8000 ad on 2025-03-17 at 01:25:30 in the Tourism Hospitality category
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