Date | 2024-11-25 |
---|---|
Job Title | Senior Clerk: Il Client Services Liaison (Insurance) |
Employer | AtripleA recruitment & temps More Information |
Salary | 15600 |
Category | Insurance And Investments |
Location |
Gauteng / Pretoria |
Job Summary
Senior Clerk: IL Client Services Liaison (Insurance)
Location: Menlo Park, Gauteng South Africa
Salary:
R15 600 – R18 000 p.m.
Our client in the Insurance industry is looking for a Senior Clerk: IL Client Services Liaison to provide professional first line support to clients.
Key responsibilities
- Provide advice to clients
- Verify the positive identification of the client
- Provide correct and accurate advice to clients on products; premiums (monthly); beneficiaries; payments (school fund, loans; life assured on policy;
- (TCF)
- Make notes on the system
- Provide assistance on demutualization enquiries
- Advise clients on cancelations
- Advise the client of the process and disadvantages of cancelation
- Retain the policy by proposing different options (loan, partial surrender paid up)
- As per client`s request follow the standard cancelation procedure (Refund if applicable)
- Advise clients on changes to policy
- Verify the positive identification of the client
- Check policy details and status
- Advise client if request can be processed
- Makes notes on the system
- Send documents to back off for processing
- Follow up with back office if changes to policy and been processed and provide feedback to client
- Fit and Proper Requirements
- Adhere and comply to FSB board notice in terms of FAIS
Requirements
- Matric
- Registration as an Employee Representative (FSB)
- Relevant Qualification as per the FSB Board Notice (Depending on date of appointment in the industry)
- Regulatory Examination Level 1: Representatives (RE5)
- 2 Years` Experience in the Insurance Industry;
- 1 Year Client Services
- Category A, B1, B2, C and Retail Benefits (Advantage)
Send your CV and latest pay slip to AtripleA recruitment & temps
Senior Clerk: Il Client Services Liaison (Insurance) position available in Gauteng, Pretoria. This job position was posted by AtripleA recruitment & temps. The job has been posted as a free ad on 2024-11-25 at 16:12:14 in the Insurance And Investments category
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