Pretoria: Senior Content & Design Specialist

Duties: Content creation & editing: Write, edit, and proofread website, marketing materials, brochures, itineraries, menus and guest-facing documents. Ensure all content is grammatically correct, engaging, and aligned with brands tone and style. Collaborate with internal teams to translate complex information into clear, elegant copy. Design & art direction: Design layouts for brochures, magazines, advertisements and digital campaigns. Oversee visual consistency across all platforms, including print, web, and social media. Art direct photo/video shoots and manage image/video selection for marketing and operational materials. Brand management: Maintain and enforce brand guidelines across all content and design outputs. Work closely with marketing and operations teams to ensure cohesive messaging and aesthetics. Project coordination: Manage multiple projects simultaneously, ensuring deadlines are met. Liaise with external designers, printers, and vendors when necessary. Crisis communication: lead the crisis communication management framework to mitigate potential damage to the company and brand. Ensure a timely, informed, effective, articulate and professional crisis response to agents and guests. Requirements: Grade 12 Bachelors degree in communications, graphic design, marketing or related field (or equivalent experience). Minimum 5 years in a similar role combining content creation and design. Proven experience in luxury travel, hospitality, or high-end brand environments is an advantage. Advanced English language proficiency: Grammar, punctuation, spelling, and syntax mastery. Copy editing & proofreading: Fact-checking and consistency. Style guide adherence (e.g., AP, or custom brand guidelines). Ability to rewrite for clarity and conciseness. Layout & design expertise: Typography principles (hierarchy, readability, kerning, leading). Grid systems and page composition. Colour theory and visual balance. Image placement and resolution optimisation. Technical Skills: Editing and layout design in Microsoft Word non-negotiable. Advanced proficiency in Adobe Creative Suite (InDesign, Photoshop, Illustrator). Prepress knowledge (bleeds, crop marks, colour profiles). Strong copy-editing and proofreading skills. Familiarity with digital content platforms and basic HTML/CSS knowledge is a plus. Exceptional attention to detail and aesthetic sensibility. Ability to manage multiple priorities under tight deadlines. Strong communication and collaboration skills.