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Randburg: It Helpdesk Support Technician posted by LeapFrog Computers






Date 2024-02-26
Job Title It Helpdesk Support Technician
Employer LeapFrog Computers
More Information
Salary 0
Category It Computer
Location Gauteng
/ Randburg

Job Summary

As part of our Desktop Services team, youll be on hand to provide swift and effective IT desktop support and advice day to day wherever the question or issue might come from. Youll be able to diagnose and resolve problems across hardware, software, network, systems and other computing related tech, and be quick to spot and analyze performance issues that arise.You will do:Hands-on experience with Windows 7, Windows 10, Windows Server 2008, Windows Server 2012,2019 and 2021.Active Directory, Exchange online.User account creation for Active Directory, Exchange Mailboxes, Distribution lists.Remote desktop connectivity applications.Internet browsers (Explorer, Chrome, Edge).MS Office Suite apps and Cloud based apps (Microsoft 365 and Google Workspace), MS Teams & SharePoint Support, AutoCAD and various end user applications.Expert knowledge of Corporate VPN technologies. Beneficial.Support for laptops, desktops, projectors and office automation.Phone and email support and onsite support.Troubleshoot, diagnose, and resolve technical hardware and/or software issues.Respond to Service Desk tickets within our SLA timeframes, ensuring all tickets are followed up or escalated until completed.You are a proactive task master, working on multiple support items and technology projects whilst achieving all deadlines.Matric and Diploma or Degree in Information Technology or related field A+, N+ or related.Essential-need own reliable transport and drivers licenseNON Smoker
It Helpdesk Support Technician position available in Gauteng, Randburg. This job position was posted by LeapFrog Computers. The job has been posted as a free ad on 2024-02-26 at 14:39:27 in the It Computer category

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