Project Manager – Multi-Unit Hospitality Operations
Posted on 2025-02-05
Job Summary
A dynamic and fast-paced hospitality organization operating across multiple vibrant locations.
Job Description
Our client is looking for a dedicated professional Project Manager to help them continue to exceed expectations.
Role Summary:
The Project Manager will oversee the operations of multiple high-energy outlets:
- 2 x cafeterias.
- 1 x convenience shop.
- 1 x coffee shop.
- Catering and events.
These outlets, while in close proximity, require meticulous coordination to ensure smooth operations, high service standards, and seamless customer experiences. The ideal candidate will have a proven track record in multi-unit hospitality management, with exceptional organizational and leadership skills.
Key
Responsibilities:
- Operational Management: Oversee daily operations across all outlets, ensuring efficiency and adherence to company standards.
- Staff Leadership: Lead, motivate, and manage site managers and teams to achieve operational goals and maintain high morale.
- Customer Satisfaction: Act as the primary point of contact for clients, resolving operational issues promptly and ensuring exceptional service delivery.
- Health & Safety Compliance: Enforce health and safety regulations, food hygiene standards, and company policies consistently.
- Financial Oversight: Monitor and manage budgets, control costs, and optimize revenue streams.
- Event Coordination: Plan and execute events catering with precision, ensuring seamless delivery.
- Site Audits: Conduct regular visits and audits to ensure quality and performance standards are consistently met.
- Training & Development: Recruit, train, and mentor staff to build a highly skilled and motivated workforce.
- Process Improvement: Identify opportunities for operational improvements and implement efficient workflows.
Qualifications
Hospitality Qualification
Skills
- Strong leadership, organizational, and multitasking abilities.
- Financial acumen, including budgeting, cost control, and revenue management.
- Proficiency in operational software and Microsoft Office Suite.
- In-depth knowledge of health and safety and food hygiene regulations.
- Exceptional communication and interpersonal skills.
- Experience managing high-volume operations and multiple priorities under pressure.
Preferred Skills & Qualifications:
- Experience in managing multi-site operations.
- Background in event catering and coordination.
- Knowledge of coffee shop operations and modern trends in the industry.
Personality Traits:
- Resilient and calm under pressure.
Salary/Package
R20 000 – R25 000
Benefits
- 13th Cheque
- Contribution to Provident fund
Job Post Expiration
2025-03-02
Zimkhitha Motaung
Professional Career Services
Project Manager – Multi-Unit Hospitality Operations position available in Gauteng, Randburg. This job position was posted by Professional Career Services. The job has been posted as a premium ad on 2025-02-05 at 15:09:32 in the It Computer category
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