1. Handling of incoming orders from customers through emails & online platforms.
2. Before finalizing orders, confirm product availability, pricing & order accuracy.
3. Accurately enter & update customer information in customer portals & Sage Evolution.
4. Work together with logistics & warehouse partners to guarantee on-time delivery.
5. Inform clients of order status, shipment information & any delays.
6. Manage cancellations, returns, & changes to orders in accordance with corporate guidelines.
7. Assist with reporting low inventory & keeping an eye on stock levels.
8. Handle European stock replenishment orders.
9. Work closely with the sales team to support campaigns, events & promotions.
10. Verify adherence to company policies & trade laws in Europe.
11. Deliver excellent customer service by promptly & professionally answering questions.

 
Behavioural Competencies:

1. Excellent communication in English both written & verbal
2. Strong organizational skills and attention to detail.
3. Strong problem-solving skills
4. Excellent communication
5. Ability to work well in a pressurised environment
6. Ability to adapt to changing circumstances

 
IMPORTANT – Only shortlisted candidates meeting the above criteria will be considered.  If you do not hear from us within two weeks of applying, please consider yourself unsuccessful.
Sales Order Administrator – Richmond Kzn | Remote position available in Kwazulu-Natal, Richmond. This job position was posted by Hewitt Colenbrander Recruitment. The job has been posted as a char8000 ad on 2025-03-31 at 01:20:33 in the Logistics category

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