Job Description
Job Title: General Manager
Location: North West Province Large Resort
Industry: Hospitality
Appointment Type: Permanent Recruitment
Payment Type: Very competitive Monthly Salary + Live in + Benefits
Closing Date: 30 October 2025
Job Summary
My Client is seeking a highly driven, experienced, and results-oriented General Manager to lead and oversee all aspects of large-scale cleaning and housekeeping operations across a premier hospitality resort. The position requires a strong leader with proven success in managing complex operations, delivering exceptional service standards, and optimizing financial performance.
This is a senior leadership role where you will be responsible for driving operational excellence, managing multiple teams across hotels and time-share properties, and ensuring compliance with industry regulations and organizational standards. The ideal candidate will bring strong strategic acumen coupled with hands-on operational expertise.
Key Responsibilities
- Oversee daily cleaning and housekeeping operations across hotel rooms, time-share units, public spaces, and back-of-house areas.
- Lead, manage, and mentor a large workforce including Operations Managers, Housekeepers, Contract Managers, Supervisors, and cleaning staff.
- Develop and manage departmental budgets, ensuring financial efficiency and adherence to cost controls.
- Set and monitor performance targets related to cleanliness, service delivery, guest satisfaction, and operational efficiency.
- Implement proactive strategies and best practices to continuously improve standards and service outcomes.
- Collaborate closely with internal departments to ensure seamless guest experiences.
- Ensure full compliance with health, safety, hygiene, and quality standards.
- Produce accurate reports, insights, and recommendations for senior stakeholders.
- Maintain effective communication channels across all operational levels.
Required Qualifications & Experience
- Minimum of 5 years senior management experience within the hospitality sector, preferably in resort or hotel environments.
- Strong background in large-scale cleaning operations and team leadership.
- Relevant tertiary qualification (Diploma or Degree) in Hospitality, Operations Management, or related field.
- Previous experience with outsourced or contract-based cleaning services at General Manager level (advantageous).
- Demonstrable financial acumen, with strong skills in budgeting and cost control management.
- Proven ability to work under pressure in high-demand environments.
Skills & Competencies
- Exceptional leadership and team development skills.
- Excellent communication skills, both written and verbal (English essential).
- Strong organizational, planning, and time management abilities.
- Report writing, analytical, and problem-solving skills.
- Hands-on operational management style with strategic oversight.
- Proficiency in computer systems and relevant software.
Key Attributes
- Results-oriented with a proven track record of driving operational performance.
- Strategic thinker with the ability to execute plans effectively on the ground.
- Proactive, adaptable, and solutions-focused.
- Strong interpersonal skills with the ability to motivate and inspire teams.
- Medically fit, reliable, and professional.
Other Requirements
- Valid Code 08 Drivers License.
- Clear criminal record.
- Willing to reside within the North West Province or relocate as required.
How to Apply
Interested candidates are invited to submit their CVs and supporting documentation to: Butch Email .za Direct : (***)***-****69 (WhatsApp).
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in North West
The IT and computer industry is a rapidly growing sector in North West, South Africa, with various opportunities available for skilled professionals. Typically, job seekers in this field can expect to find positions across multiple industries, including financial services, technology, manufacturing, and more. Generally, the demand for IT and computer professionals is high due to the increasing need for digital solutions and technological advancements.
In terms of salary ranges, it’s common to see broad expectations that vary widely depending on factors such as experience, company size, and industry sector. For instance, a junior IT professional with basic skills may expect a salary range of R200 000 – R500 000 per annum, while a senior IT specialist with extensive experience may earn between R800 000 – R2 million per year. Commonly, salaries in this field can also vary depending on the specific industry sector, with financial services and technology sectors often offering higher salaries.
Common skills required for IT and computer roles include programming languages such as Java or Python, data analysis tools like Excel or Tableau, database management systems, cloud computing platforms, cybersecurity principles, and software development methodologies. Additionally, many employers value professionals with certifications such as CompTIA A+ or Cisco CCNA. Other essential skills often include problem-solving abilities, communication skills, and adaptability to new technologies.
In terms of industry sectors, the financial services sector is a common employer of IT professionals, particularly in areas such as risk management and compliance. The technology industry also frequently hires IT specialists for roles such as software development and data analytics. Manufacturing firms often require IT professionals with expertise in automation and supply chain management.
For career development, IT and computer professionals can expect to find opportunities for advancement within their current company or by transitioning to a new role. Typically, experienced professionals may move into senior technical positions, while those with entrepreneurial spirit may choose to start their own businesses. Common career progression paths include moving from junior roles to lead developer positions, then into technical management roles, and eventually, to director-level positions.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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