Rustenburg: Retail Assistant Manager Rustenburg posted by Eskort (Pty) Ltd

About the Role

We are seeking a highly experienced Retail Assistant Manager to join our team in Rustenburg. As a key member of our retail operations, you will be responsible for managing the day-to-day activities of our store, ensuring excellent customer service and driving sales growth. With a strong background in retail management and experience working in fast-paced environments, we are looking for someone who is motivated, results-driven, and passionate about delivering exceptional customer experiences.

Key Responsibilities

• Manage stock levels and ordering processes to ensure efficient replenishment of products.
• Run daily stock depletion reports and balance off with stock receiving to maintain accurate inventory levels.
• Monitor and manage cash flow, including daily cash ups and minimization of cash losses.
• Provide excellent customer service and respond promptly to customer complaints and comments.
• Manage employee recruitment, onboarding, training, and performance management to ensure a high-performing team.

Requirements

• Minimum 5 years’ experience working in a retail environment, ideally in a supervisory or leadership level.
• Prior knowledge and experience in managing inventory/stock, buying, staff, products merchandising, costs, and profitability of the store.
• Knowledge and understanding of stock management systems like ERP, Meat matrix, etc.
• Basic Understanding of retail consumer behaviour and purchasing trends.

Qualifications

• Grade 12 (Non-Negotiable)
• Diploma/Degree in Retail or Business or related qualification will be advantageous

Salary & Benefits

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