Technical Field Support Engineer
Posted on 2025-03-15
| Category | Engineering |
|---|---|
| Location | Gauteng / Johannesburg |
Job Summary
Responsibilities:
Provide technical support and troubleshooting for Turck Banner equipment and services to customers. Conduct regular site visits to offer customer support, perform equipment demonstrations, and train customers and system integrators on the correct use of equipment. Assist in the installation, commissioning, and maintenance of Turck Banner products. Collaborate with the sales team to understand customer needs and provide technical solutions. Prepare and deliver technical presentations to customers in a supportive and dynamic work environment. Assist with demonstration requirements for Turck Banner products. Maintain detailed records of service activities and customer interactions. Manage and resolve customer complaints and issues in a timely manner. Stay updated with the latest industry trends and product developments.
Requirements:
Degree or diploma in Electrical Engineering or Mechatronics (or related equivalent experience) At least 2-3 years of experience in technical support or service engineering. Preferred: 3-5 years of experience in a similar role. Strong problem-solving skills and the ability to work independently. Excellent interpersonal, communication, and presentation skills. Proficiency in English, both verbal and written. Valid drivers license. Employment Details Employment Type: Permanent Employment Industry: Manufacturing Work space preference: Work Onsite Ideal work province: Gauteng Ideal work city: Johannesburg Salary bracket: R 25000 – 30000 Drivers License: CODE B (Car) Own car needed: Yes
Technical Field Support Engineer position available in Gauteng, Johannesburg. This job position was posted by . The job has been posted on 2025-03-15 in the Engineering category
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