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Sandton: Sales Team Leader posted by Callforce Direct

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Job Description

CallForce is an award- winning BPO service provider of innovative customized contact centre solutions from South African to the global market. We have a rewarding opportunity for a results-driven Sales Team Leader. As a Sales Team Leader you will be responsible for supervising and motivating a team of sales representatives to achieve sales targets. Your role will encompass a combination of coaching and managing team performance while ensuring adherence to company policies and procedures. Responsibilities: Team Leadership Provide strong leadership and mentorship to a team of sales representatives. Set performance expectations and objectives for team. Conduct team meetings communicating goals, strategies and updates. Motivate and inspire team to meet and exceed sales targets. Sales Performance Monitor and evaluate the performance of sales representatives through QA and performance metrics, e.g., number of calls per team, number of successful contacts, wrap up codes and ensure that appropriate action is taken. Provide constructive feedback, coaching and training to improve performance. Develop and implement strategies to maximise sales and conversion rates. Identify areas for improvement and implement corrective actions needed. Reporting and Analytics: Maintain accurate and up to date records of team performance and individual metrics. Analyse data and trends to make informed decisions and adjustments to sales strategies. Compliance: Ensure that the team adheres to company policies, industry regulations and quality standards. Conduct QA checks ensuring service quality. Requirements 1 years experience as a Team Leader on a telco sales/outbound campaign Good career track record Excellent written and verbal communication Proven track record in meeting sales target

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in North Johannesburg

In North Johannesburg, the sales industry is generally thriving, with many multinationals and local businesses alike seeking skilled professionals to drive revenue growth and customer engagement. Typically, sales roles in this region require individuals who are well-versed in building relationships, identifying business opportunities, and closing deals. As a result, sales professionals in North Johannesburg can expect a dynamic and fast-paced work environment.

Salary ranges for sales positions in North Johannesburg are broad and can vary significantly based on factors such as experience, company size, and industry sector. Generally, salaries for entry-level sales roles typically start within the R200 000 – R300 000 per annum range, while senior sales positions can command higher figures, often between R400 000 to R600 000 per annum or more, depending on individual performance and market conditions. However, it’s essential to note that these are general estimates and actual salaries may vary widely.

Common skills required for a successful sales career in North Johannesburg include excellent communication and interpersonal skills, the ability to work under pressure, and a solid understanding of business principles. Other essential skills include product knowledge, negotiation techniques, and a strong network of contacts within the industry. Typically, sales professionals also require a high level of adaptability and resilience, as well as the ability to build rapport with diverse customer bases.

The financial services sector, technology industry, manufacturing sector, and other businesses are among the common industries that employ sales roles in North Johannesburg. These sectors often require sales professionals who can effectively communicate complex product benefits and demonstrate expertise in their field.

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For those interested in pursuing a career in sales, there are various opportunities for development and growth. Typically, senior sales positions offer leadership roles, training programs, and mentorship opportunities to help individuals advance their careers. Additionally, many companies provide ongoing support and resources to help sales professionals build their skills and stay up-to-date with industry trends.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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