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Somerset West: Customer Success Consultant – Accounting posted by Emporium

Customer Success Consultant – Accounting

Posted on 2025-04-21

Employer Emporium
Salary 20000
Category Finance Accounting
Location Western Cape  /  Somerset West

Job Summary

Customer Success Consultant – Accounting (POS24301)

Somerset West

R 20 000 to R 23 000 per month (negotiable – depending on your experience)

Requirements:

  • Training/ Educator or Consulting experience
  • Bachelor`s Degree in Accounting or at least 3 years of bookkeeping experience
  • Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
  • Excel proficiency intermediate
  • Customer service / support experience will be advantageous
  • Previous experience in the Property/Rental sector will be an advantage

Responsibilities:

  • Creating and managing training plans with customers
  • Reporting on training progress of all customers that is in training
  • Work directly with client to effectively coordinate each training project to completion.
  • Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
  • Provide system training to customers
  • Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
  • Assist with preparing data and uploading on to the system for new customers

Closing Date: 31 October 2024

To apply for this position: Send MS Word format CV to  Emporium
Customer Success Consultant – Accounting position available in Western Cape, Somerset West. This job position was posted by Emporium. The job has been posted as a premium ad on 2025-04-21 at 09:09:20 in the Finance Accounting category

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