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Somerset West: Revenue Manager (Hotel & Estate) – Somerset West posted by Phoenix Recruitment

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Job Description

About the Role

Distinguished Estate, Hotel & Spa based close to Somerset West is seeking an experienced and commercially astute Revenue Manager to lead occupancy growth across their flagship property and the wider Collection. This role calls for a Revenue Manager who understands the rhythm of a hotel, of how timing, pricing and guest intent come together to create flow, energy and a sense of belonging.

Key Responsibilities

  • Build, implement, and sustain revenue management strategies to maximise occupancy across all periods, with particular focus on shoulder and low-demand dates, conversion optimisation and length-of-stay management
  • Lead pricing, inventory, and distribution strategy across all channels Use ADR as a supporting lever in service of occupancy and total revenue
  • Unlock demand through intelligent pricing, packaging, and value-added offers
  • Lead the Reservations Department, ensuring strong conversion and service standards
  • Produce clear, insightful revenue reporting, forecasting, and analysis
  • Collaborate closely with Sales & Marketing to drive demand and optimise performance
  • Work with website and distribution partners to optimise direct bookings
  • Maintain and evolve SOPs for reservations and revenue processes

Requirements

  • Grade 12
  • A formal hospitality qualification
  • Minimum 2–3 years’ experience in a Revenue Manager role within a hotel or luxury hospitality environment
  • Strong working knowledge of revenue and reservations systems (e.g. Protel, SynXis, Atomize and/or similar)
  • Demonstrated experience in building occupancy, not only managing rate
  • Strong analytical capability combined with sound commercial judgement
  • Confident communicator, able to work cross-functionally
  • Occupancy-led, with strong commercial instinct

Qualifications

  • Minimum formal hospitality qualification mentioned in the original job posting

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Catering / hospitality Jobs in Cape Town Region

The hospitality industry in the Cape Town region is a thriving sector, driven by tourism and international trade. Typically, this field offers diverse job opportunities for those with a passion for providing excellent customer service and experience the beauty of South Africa’s vibrant culture. Generally, career paths in catering and hospitality are well-established, with a range of roles available to suit various skill sets and interests.

In terms of salary expectations, it is common for entry-level positions in this field to fall within the range of R200 000 to R350 000 per annum, depending on the specific role, experience, and industry sector. However, salaries can vary significantly depending on factors such as the size of the company, level of responsibility, and location. Typically, more senior roles or those in larger organizations may command higher salaries, often falling within the range of R500 000 to R800 000 per annum.

Common skills required for a successful career in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work well under pressure. Other essential skills include basic knowledge of food preparation, wine service, or other relevant trade skills, as well as an understanding of customer service standards. Additionally, proficiency in languages such as English, Afrikaans, or isiZulu can be beneficial for working with diverse clientele.

The hospitality industry sector in the Cape Town region is diverse and encompasses various sectors, including fine dining restaurants, hotels, conference centers, and tour operators. Financial services sector companies often employ caterers and hospitality professionals to provide event catering services, while technology industry organizations may require staff with expertise in events management or conference coordination. The manufacturing sector also employs catering and hospitality staff, particularly in the production of food and beverages.

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Career development opportunities abound in this field. Typically, career progression involves working one’s way up through the ranks, starting as a junior staff member and taking on increasingly senior roles such as team leader or department manager. Many organizations offer training programs and mentorship schemes to support employee development and advancement. With experience and additional qualifications, hospitality professionals can move into management roles, become entrepreneurs, or pursue careers in related fields such as sales, marketing, or event planning.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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