Job Description
- Assist in opening and closing the store
- Ensure merchandise is properly stocked and displayed
- Monitor inventory levels and support inventory control (stock counts, shrink prevention)
- Help implement store policies and procedures
- Maintain store cleanliness and organization
- Supervise and support staff during shifts
- Help onboard, train, and mentor new employees
- Delegate tasks and ensure efficient team workflow
- Motivate staff to meet sales targets and deliver great customer service
- Resolve customer complaints and issues professionally
- Provide support during peak hours (returns, checkout, inquiries)
- Ensure a positive shopping experience for every customer
- Lead by example in delivering top-notch service
- Assist with meeting and exceeding sales goals
- Track daily/weekly sales performance
- Report to the Store Manager on key metrics and store performance
- Help with promotions, upselling, and product launches
- Assist in cash register operations and daily cash reconciliation
- Monitor for theft or policy violations
- Ensure safety procedures are followed (e.g., alarm systems, emergency protocols)
- Help create and manage staff schedules
- Cover shifts as needed
- Support administrative tasks like email correspondence and documentation
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