Client Partner Digital Transformation
Posted on 2025-03-16
| Employer | Datafin |
|---|---|
| Salary | 0 |
| Category | It Computer |
| Location | South Africa / South Africa |
Job Summary
South Africa, Remote
- Act as the primary interface between the company and senior client stakeholders.
- Build and maintain deep, trusted relationships with high-level stakeholders.
- Communicate impactful insights and strategic recommendations to clients.
- Mediate between teams and clients to ensure mutual understanding.
- Develop and maintain a strong sales pipeline aligned with account strategies.
- Identify upselling and cross-selling opportunities within existing accounts.
- Lead proposal development, contract negotiations, and deal closures.
- Drive strategies to meet and exceed revenue targets.
- Oversee the delivery of digital solutions and services.
- Ensure projects meet client expectations, budgets, and timelines.
- Inspire teams to proactively address potential issues before they arise.
- Implement KPIs and metrics to evaluate delivery performance.
- Ensure strict adherence to Service Level Agreements (SLAs).
- Address and resolve service issues or escalations promptly.
- Collaborate with the Managed Services team to optimize reliability and efficiency.
- Identify client business challenges and shape cloud-based solutions.
- Overcome cloud adoption barriers and design tailored digital strategies.
- Stay abreast of industry trends and innovations in process automation.
- Proven ability to manage complex client relationships.
- Strong commercial acumen and business development skills.
- Expertise in digital solution design and cloud adoption.
- Excellent negotiation, communication, and interpersonal skills.
- Ability to manage multiple projects with critical deadlines.
- Strategic thinker with a problem-solving mindset.
- High emotional intelligence to handle conflicts and guide teams.
- Mining and commodity operational improvement.
- Supply chain and logistics digital process improvement (non-ERP solutions).
- Bachelors degree in Business Administration, Management, or a related field.
- Proven experience in client management, sales leadership, and solution delivery.
- Strong track record in deal origination and selling complex digital solutions.
- Experience working in consulting environments is highly desirable.
- Project Management Professional (PMP)
- Certified Management Consultant (CMC)
- Agile or Scrum Certifications
- ITIL Certification
- Exceptional stakeholder management.
- Strong leadership and decision-making abilities.
- Ability to drive strategic initiatives and manage change.
- Versatility and adaptability in fast-moving environments.
- Deep curiosity and attention to detail regarding digital solutions.
Client Partner Digital Transformation position available in South Africa, South Africa. This job position was posted by Datafin. The job has been posted as a premium ad on 2025-03-16 at 16:05:47 in the It Computer category
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