Job Description
About the Role
Kendrick Recruitment is seeking an exceptional Club General Manager to lead a premium luxury wellness and fitness centre in Cape Town. This senior leadership role requires a commercially astute, people-focused manager passionate about changing lives through holistic wellness.
Key Responsibilities
- Build and lead a thriving social wellness community
- Take full ownership of the operational and commercial performance of the club
- Drive member engagement, retention and brand excellence
- Lead high-performance teams aligned to strong service values
- Deliver exceptional, memorable member experiences every day
- Full P&L ownership including revenue, EBITDA and cost control
- Drive sales acquisition, member retention and ancillary revenue streams
- Manage capital investment projects and ROI
- Actively reduce member churn through engagement strategies
- Ensure compliance with company standards, audits and risk controls
- Maintain a premium, luxury club environment at all times
- Oversee operations, health & safety and maintenance standards
- Ensure preventative maintenance is implemented and signed off
- Manage utilities, equipment and brand presentation
- Recruit, develop and lead high-performing teams
- Manage tenants, contractors and service partners
- Drive staff engagement, training and development
- Apply performance management across all departments
- Ensure compliance with policies, procedures and code of conduct
- Lead teams to deliver exceptional, personalised member experiences
- Ensure staff build strong relationships with members
- Resolve queries and complaints with sound judgement and care
- Deliver consistent moments of delight and “wow” experiences
- Drive the holistic social wellness strategy within the club
Requirements
- Matric (NSC) – essential
- Relevant tertiary qualification (Business / Hospitality / Retail) – NQF 7
- Minimum 6 years as a Club General Manager or General Manager
- Experience in premium or luxury hospitality, wellness, country club or retail environments
- Strong commercial and financial acumen
- Proven entrepreneurial mindset
- Solid project management experience
- Excellent understanding of local market and demographics
- Minimum 4 years people management experience
- Exceptional customer service and interpersonal skills
- Strong HR knowledge: recruitment, performance management, coaching
- Proven ability to thrive in fast-paced, high-pressure environments
- High emotional intelligence and leadership maturity
Qualifications
- None mentioned
Salary & Benefits
R35,000 – R65,000 (Negotiable DOE)
Medical Aid
Provident Risk Benefits
20% Annual Incentive
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Keep track of all your job applications in a spreadsheet, including company names and application dates.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
South Africa: Petrol Attendant posted by Fuel Retail Association
REQUIREMENTS Fluent in 2 of the official South African Languages Experience in customer service Abilility to work 10am -10pm /…
View JobSouth Africa: Truck wash posted by Fuel Retail Association
Fluent in 2 of the official South African Languages Must be able to read and write Must have minimum 1…
View JobCape Town City Centre: Tele-Sales Marketing Sales Representative posted by Butlers Point of Sale and Logistics Pty Ltd
Tele-Sales Marketing & Sales Representative (Cape Town) Company Overview Cape Town–based point-of-sale logistics company that believes business should be...
View JobPinetown: QA posted by Servi Contact
Now Hiring: Quality Assurance (QA) Agent – Call Centre We are seeking a detail-oriented and experienced Quality Assurance (QA) Agent…
View JobPinetown: Sales Agent posted by Servi Contact
Now Hiring: Retentions Sales Agent We are looking for an experienced and driven Retentions Sales Agent to join our dynamic…
View JobJohannesburg: Director Human Resources Overseas experience posted by SPILASTYLE CC
Position - Director Human Resources Overseas experience Work Location: Africa, Hire Count:1, Detailed Address:South Africa Job Requirements Compensation and...
View Job
Browse Employers
Job Alerts