Customer Liaison (High-End)
Posted on 2025-04-21
| Employer | Lumina Personnel |
|---|---|
| Salary | 0 |
| Category | Sales Marketing |
| Location | South Africa / South Africa |
Job Summary
Customer Liaison in the high-end architectural design and Role Focus: Providing support to the by handling client services, credit processes, and returns.
Education & Experience:
- MATRIC CERTIFICATE A MUST, Interior Design, or a related field (advantages).
- 3+ years of experience in sales support, customer relations, or account management.
- Own vehicle, valid drivers license.
- Background in working with architects, interior designers, and luxury homeowners.
- Strong knowledge of high-end fabrics, textiles, and luxury furnishings.
- Excellent communication and interpersonal skills to liaise effectively with architects, designers, and high-net-worth clients.
- Project management skills
Key Responsibilities
- Returns Management: Investigating returns to ensure alignment with company policy.
- Credit and Refund Processing: Handling credit processing and ensuring stock returns are accurately documented.
- Customer Service: Responding to general inquiries, providing professional customer service, and handling complaints following company guidelines.
- Stock and Price Checks: Verifying stock availability, price checks, and reservation requests.
- Claims and Records: Keeping claims records updated and submitting them monthly.
- Client Assistance: Supporting clients with fabric selection and assisting in showroom and event setups as required.
- Administrative Support: Assisting with reports when needed, meeting minutes, and resolving account queries.
- Account Applications: Investigating and verifying new account applications with correct documentation.
Passionate for creating, engaging with top designers, inspiring spaces, guiding clients in selecting the perfect fabrics, finishes, and decor elements, and transforming their visions into reality.
This Role Is For You
Apply Now!
Click Go Apply to apply online!
You might also like these jobs in the same area.
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Pretoria East: Customer Client Liaison posted by Aerial & Satellite Excellence
Aerial & Satellite Excellence, a Multichoice DStv Agency located in Pretoria East near Menlyn, is currently seeking a Client Liaison for counter sales and service. The role involves a variety of responsibilities including DStv Price Lock and Internet Contr
View Job
Customer Client Liaison
Claremont: Customer Care Liaison
A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Warehouse Admin / Stock Control BASIC SALARY : R20 000.00 Commission Fuel and Cellphone Allowance START DATE : A.S.A.P / Immediate REQUIREMENTS: Pro
View Job
Customer Care Liaison
Johannesburg: Customer Liaison
JOB DESCRIPTION INFORMATION: Job Title: Customer Liaison Employment Type: Permanent Work Model: Onsite JOB CONTEXT: We are seeking an experienced and customer-focused Customer Liaison to join our team in the automotive industry. The ideal candidate will ac
View Job
Customer Liaison
South Africa: Customer Liaison (High-End) posted by Lumina Personnel
Customer Liaison in the high-end architectural design and Role Focus: Providing support to the by handling client services, credit processes, and returns.Education & Experience:MATRIC CERTIFICATE A MUST, Interior Design, or a related field (advantages
View Job
Customer Liaison (High-End)
Nelspruit: Customer Relations Liaison posted by Aleon Pty Ltd
Our client in the Networking, IT, Internet and Security industry is looking for a strong individual for Admin and CRL work.Requirements:Generate quotationsInvoicingGood communication skillsGood telephone etiquette Customer Relations Liaison position avail
View Job
Customer Relations Liaison
Western Cape: Customer Care Liaison posted by Status Staffing
A recent professional profile photo is to accompany your applicationEMPLOYMENT TYPE : PermanentSECTOR
View Job
Customer Care Liaison