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South Africa: Eam – Rooms (Resort) – Kenya posted by HotelJobs

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Job Description

Luxury Resort based in Kenya is looking for an EAM Rooms Division to act as the senior hotel leader responsible for overseeing all rooms-related departments; including Housekeeping, Front Office, Laundry, and Concierge. This strategic role ensures high guest satisfaction ; maximizes revenue; maintains brand service standards and manages departmental performance . Local candidates preferred. Duties: Develop and implement strategies to improve rooms quality, efficiency, and guest experience. Manage day-to-day operations for Housekeeping, Front Desk, Guest Services, and Laundry. Maximize departmental profitability through cost control, inventory management, and revenue enhancement initiatives. Ensure strict adherence to brand standards, SOPs, and service quality, acting as a steward for guest experience. Supervise; train, and develop department heads (HODs) and staff, conducting performance evaluations to ensure compliance with hotel policies. Handle high-level guest inquiries, resolve complaints, and ensure high customer satisfaction ratings. Act as a liaison between rooms divisions and the General Manager, providing updates on performance, labour, and budget. Requirements: High school diploma A formal hospitality qualification Minimum 5+ years of progressive experience in hotel operations, with at least 23 years in a management role. Strong analytical, communication, and organizational skills. Proven ability to lead large, diverse teams under high-pressure conditions. Proficiency in Property Management Systems (PMS) and Microsoft Office Suite.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in South Africa

In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.

View Job  South Africa: SENIOR C# DEVELOPER - FULLY REMOTE - UP TO R1.4 MIL PER ANNUM posted by E-Merge

When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.

Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.

Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.

Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.

View Job  South Africa: F&B Manager - Luxury Hotel - Kenya | Lb posted by HotelJobs


This information provides general career guidance. Actual salaries and requirements vary by employer.



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