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South Africa: Field Sales Executive – Freight posted by Greys Recruitment

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Job Description

Our client in the logistics industry, in Port Elizabeth, is seeking an achievement-oriented Field Sales Executive with experience in logistics (Freight Forwarding) who can deliver on both target & customer satisfaction measures.

Location: Port Elizabeth

Job Requirements:

  • Proven experience in sales, preferably within the logistics or related industries.
  • Strong communication and interpersonal skills.
  • A proactive approach to problem-solving and decision-making
  • Ability to work independently while also being a team player.
  • Outstanding communication and negotiation skills, and the ability to focus on outcomes.
  • Strong Microsoft Office skills
  • A good working knowledge of airfreight, ocean freight, road freight, customs clearing, imports, exports, and international trade.

Customers: Both New & Existing

  • Develop and maintain strong existing customer relations and loyalty by ensuring customer satisfaction.
  • Respond to customer enquiries/complaints.
  • Manages a defined portfolio of potential customers and wins them for a lasting business relationship.
  • Seeks and prospects for BC targets to win new customers 
  • Plans and manages medium to large-sized Business Customers
  • Builds rapport and trust with customers by being informed about customers’ businesses and the market
  • Recommends solutions based on customer needs by using industry knowledge
  • Is responsible for closing business by connecting a customer’s needs to a solution by offering value to the client’s supply chain
  • Uses networks within the various Sales channels to collaborate on customers, marketing strategies and offers a whole supply chain of services to service customer needs
  • Collects relevant customer information and prepares documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations
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Business Development

  • Develops sales plan/strategy/activities to achieve target budgets.
  • Responsible for conducting high-quality presentations of the entire range of standardised products to customers.
  • Develop target lists of new business and continuously review and update them.
  • Establish and present customised offers to customers.
  • Negotiate with customers on contractual terms of service provision that are aligned with the corporate sales policy and procedures.
  • Adhere to approved credit limits granted to customers and enforce previously agreed payment terms.

Business Performance & Results

  • Prepare and realise planned sales calls.
  • Responsible for product targets.
  • Responsible for budgeted growth in new and additional business.
  • Secure/collect all necessary information to assess the creditworthiness of potential customers.
  • Support receivables functions.
  • Ensure that Customer commitments are clearly communicated to the respective operations, along with a clear business setup process.
  • Reporting activities: quotes, sales calls, and other information through CRM
  • Perform roles and responsibilities in compliance with Company Policies, Procedures, and Instructions.



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