Job Description
- Bachelor’s degree in information technology computer science, or a related field. Added advantage: Master’s Degree in IT Management or related fields.
- Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous
- 8-10 years of relevant experience in IT leadership, including at least 5 years in a managerial role within a complex, multi-departmental organization.
- Proven experience managing IT teams and IT infrastructure in a fast-paced environment.
- Experience with IT strategy development and implementation, experience with advanced cybersecurity frameworks, disaster recovery, incidents response, and IT service management.
- Experience in leading Enterprise Resource Planning (ERP) systems implementation especially Microsoft Dynamics
COMPETENCIES REQUIRED
- Strong leadership skills with the ability to inspire and motivate a team to achieve excellence.
- Strong analytical and problem-solving skills to identify and address complex IT issues.
- Deep understanding of IT hardware and software applications and technologies (MS Azure cloud infrastructure, ERP systems, Document Flow solutions, Master Data Management solutions etc.).
- Strong project management skills with a track record of successfully leading complex IT projects from inception to completion.
- Excellent oral and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
- Proven track record in managing IT budgets and optimizing technology costs.
- In-depth knowledge of IT governance, risk management, and compliance.
- Proactive, innovative, and adaptable to rapidly changing technological trends.
- Excellent English is a must.
KEY OUTPUTS AND ACCOUNTABILITIES
IT Strategy Development and Leadership
- Develop and execute the IT strategy in alignment with the company’s business objectives and long-term goals
- Lead and inspire the IT team to ensure successful execution of IT projects and operational effectiveness.
- Provide expert advice to the executive team on emerging technology trends and opportunities to improve organizational performance.
- Evaluate and recommend industry-specific software and technologies that enhance operational efficiency and competitiveness.
- Ensure that IT services and solutions are scalable, secure, and aligned with best practices in the industry.
Technology Infrastructure Implementation Management
- Oversee the design, implementation, and maintenance of the company’s IT infrastructure, mostly based on cloud Microsoft solutions, ensuring its reliability, security, and scalability.
- Implementation of Enterprise Resource Planning (ERP) and related support systems
- Manage the organization’s network, systems, and data storage to ensure smooth operations.
- Manage relationships with external vendors and service providers to ensure cost-effective delivery of IT services and solutions.
- Ensure that hardware, software, and IT services are maintained and upgraded in accordance with company needs and technological advancements.
- Digitization of most of company’s processes.
Cybersecurity and Risk Management
- Lead the development and implementation of cybersecurity strategies to safeguard the organization’s data, systems, and technology infrastructure.
- Continuously assess the IT environment for vulnerabilities and implement appropriate risk mitigation measures.
- Ensure compliance with relevant regulations and industry standards related to data security and privacy.
- Establish and enforce IT policies and procedures to ensure compliance with regulatory requirements and best practices.
- Prepare and manage IT disaster recovery plans to ensure business continuity in the event of a cyberattack or system failure.
IT Support and Service Delivery
- Oversee the IT support function to ensure high levels of service delivery and customer satisfaction.
- Develop and implement IT support processes and procedures to address technical issues in a timely and efficient manner.
- Regularly assess IT support performance and identify areas for improvement in service delivery.
Budgeting and Cost Management
- Develop and manage the IT budget, ensuring cost efficiency in the delivery of IT services and solutions.
- Continuously assess the cost-effectiveness of technology investments and identify opportunities to optimize expenditure.
- Work with the Finance Director to ensure the alignment of IT budgets with company financial goals.
Team Management
- Lead a team of IT professionals, providing guidance, mentorship, and support to ensure high performance and development.
- Collaborate with IT teams within the group to follow IT standards and guidelines.
- Innovation and Market Research
- Stay abreast of emerging technologies, trends, and industry developments to advise the organization on potential technological improvements.
- Conduct research on technology solutions that could enhance business processes and support the company’s strategic objectives.
- Drive innovation by encouraging the team to explore new ideas and technologies that support business growth.
ONLY short-listed candidates will be contacted
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