Job Description
About the Role
At President Hotels, exceptional guest experiences are driven by exceptional people. As the hotel continues its journey toward being recognised as a luxury destination, the People & Culture function plays a central role in shaping service excellence, leadership capability, and organisational effectiveness. This senior leadership role forms part of the hotel’s long-term growth and refinement strategy and is central to driving people excellence within a luxury hospitality environment.
Key Responsibilities
- Develop and execute the hotel’s People & Culture strategy aligned to business, service, and luxury objectives
- Act as a senior HR advisor to the General Manager, Executive Committee, and Board
- Lead workforce planning, succession planning, and organisational design
- Balance commercial priorities with employee engagement, culture, and retention
- Embed a strong service culture aligned with luxury hospitality standards
Requirements
- 8–10+ years’ HR experience
- Proven hotel experience
- Experience in a senior HR leadership role such as Head of HR / People & Culture, Senior HR Manager, or HR Business Partner
- Proven experience in strategic HR leadership within a hospitality environment
- Recruitment strategy and workforce planning across multiple hotel departments
- Employee relations, including complex disciplinary processes and CCMA matters
- Labour legislation compliance and IR best practice
- Working directly with Executive teams and Boards
- Demonstrated ability to operate at strategic, operational, and advisory levels simultaneously
Qualifications
- Valid South African ID or valid work permit
- Minimum 8–10+ years’ HR experience with proven hotel experience
- Experience in a senior HR leadership role such as Head of HR / People & Culture, Senior HR Manager, or HR Business Partner
- Completion of relevant postgraduate studies or certifications in HR (if applicable)
- Bachelor’s degree in Human Resources, Industrial Relations, or related field (if applicable)
Salary & Benefits
Competitive, market-related executive salary. Company contribution toward medical aid and pension fund. Staff meals on duty. Training and leadership development opportunities. Staff discounts on accommodation, dining, and hotel facilities.
Recruitment is aligned with the company’s Employment Equity Plan.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Travel/Tourism Jobs in South Africa
The travel and tourism industry in South Africa is generally a vibrant sector, with many opportunities available to those interested in working in this field. Typically, the industry is driven by the country’s rich cultural heritage, stunning natural beauty, and well-established tourist infrastructure. As a result, there are often a wide range of job opportunities available, from entry-level positions to more senior roles.
When it comes to salary expectations for travel and tourism professionals in South Africa, broad ranges can be expected. Typically, salaries vary widely depending on factors such as experience, company size, and industry sector. For example, entry-level roles may start around R200 000 – R350 000 per annum, while more senior positions can command salaries of up to R800 000 – R1 200 000 per annum or more. However, it’s essential to note that these are general estimates and actual salaries can vary significantly depending on individual circumstances.
Common skills for travel and tourism professionals in South Africa include excellent communication and interpersonal skills, as well as the ability to work well under pressure. Other essential skills typically include proficiency in one or more languages (with English being a common requirement), knowledge of local customs and culture, and experience with customer service or hospitality management. In some roles, technical skills such as data analysis, marketing, or IT may also be required.
The travel and tourism industry in South Africa is commonly employed across various sectors, including financial services, technology, manufacturing, and natural resources. Many companies in these industries have large tourism arms or partner with local tour operators to provide their clients with experiential travel options. Other common employers include government agencies responsible for promoting tourism development.
For those looking to develop a career in the travel and tourism industry, there are many opportunities available. Typically, entry-level positions can serve as a springboard for more senior roles, while specialized training or certifications can help professionals advance their careers. With experience, professionals may be able to move into management or leadership positions, or even establish themselves as entrepreneurs or consultants. Overall, the travel and tourism industry in South Africa offers a range of career paths and opportunities for those who are passionate about working with people and providing exceptional customer experiences.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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