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Franschhoek: Duty Manager / Host posted by Craven Cottage CC

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Job Description

About the Role

We are seeking a highly skilled and experienced Duty Manager / Host to join our team at Craven Cottage CC in Franschhoek. As the face of our hotel, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations. If you have a passion for hospitality, excellent communication skills, and a strong work ethic, we want to hear from you.

Key Responsibilities

  • Ensure every detail of guest stay is thoughtfully supported, beautifully executed and energetically held.
  • Act as guest’s anchor during their stay, responsible for translating the intention into lived experience.
  • Warmly welcome and orientate guests on arrival.
  • Hold and guide the flow of check-ins and check-outs.
  • Ensure all departments are aligned for guest arrivals and key rituals.
  • Conduct final room checks in collaboration with the Housekeeping Manager.
  • Update bookings, guest records and manage extensions changes of stay.
  • Schedule or adjust rituals, rhythms and experiences during a guest’s stay.
  • Liaise with external practitioners where needed.
  • Coordinate additional activities, transfers and reservations.
  • Oversee readiness of public guest spaces, alongside the Housekeeping Manager.
  • Ensure guest purchases from the Farm Shop and Atelier are processed and recorded with care.
  • Maintain and manage guest golf cart cleanliness and readiness.

Requirements

  • Matric
  • Tertiary qualification in Hospitality or Hotel Management
  • Minimum of 3 years Duty Manager or Assistant Hotel Management experience
  • Previous 5* Hotel experience
  • Certificate in First Aid/Fire Fighting/Health and Safety, would be advantageous
  • Valid Driver’s license
  • Computer skills including proficiency in the use of Protel & MS Office

Qualifications

No formal education/certifications mentioned.

Salary & Benefits

Salary information not provided.

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Media/Photography Jobs in Western Cape

The Western Cape, South Africa is home to a thriving media and photography industry, offering a range of career opportunities for those with a passion for visual storytelling and digital content creation. Typically, this field is driven by the growth of technology and social media, leading to an increased demand for skilled professionals who can produce high-quality content.

Generally, salaries in this industry vary widely depending on factors such as experience, company size, and industry sector. While it’s difficult to provide exact figures, broad salary ranges for media and photography positions in Western Cape typically fall within the following bands: R300 000 – R600 000 per annum for junior roles, and R600 000 – R1 200 000 per annum for senior or specialized positions. However, salaries can fluctuate based on individual circumstances, industry trends, and geographic location.

Common skills required for media and photography roles in Western Cape include proficiency in Adobe Creative Suite, experience with camera equipment and editing software, strong visual storytelling skills, attention to detail, excellent communication and interpersonal skills, and the ability to work under pressure. Additionally, knowledge of SEO principles, social media platforms, and content management systems can be beneficial.

The financial services sector, technology industry, and manufacturing sector are common industries that employ media and photography professionals in Western Cape. Other sectors, such as tourism, education, and healthcare, also value the skills offered by this profession. Often, companies in these sectors require media professionals to create engaging content for their websites, social media channels, and marketing materials.

Career development opportunities for media and photography professionals in Western Cape are diverse and varied. Typically, senior roles involve leading teams of photographers and editors, while specialized positions may focus on video production, social media management, or brand storytelling. Common career progression paths include moving from junior to senior roles within the same company, taking up freelance work, or starting one’s own business. With experience and continuous skill-building, professionals in this field can expect to see significant growth and advancement opportunities.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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