Job Description
About the Role
A luxury 5-star property in the Winelands is seeking a polished and professional Hostess to be the first point of contact for guests dining at its restaurant outlets. First impressions matter. Warmth in every welcome.
Key Responsibilities
- Greet guests warmly and professionally upon arrival
- Manage reservations, seating plans, and guest flow
- Communicate effectively with the restaurant and kitchen teams
- Handle guest enquiries, special requests, and preferences
- Maintain a well-organised reception and waiting area
- Ensure service standards and brand presentation are upheld
- Assist with menu knowledge and basic guest guidance
- Support the service team during peak periods
Requirements
- Minimum 23 years experience as a Hostess, Restaurant Receptionist, or similar role in luxury hotels or fine dining restaurants
- Strong communication and interpersonal skills
- Excellent organisational and time management abilities
- Experience with reservation systems and guest databases
- Professional appearance and confident guest-facing manner
- Ability to work under pressure in a fast-paced environment
Qualifications
Hospitality qualification advantageous
Salary & Benefits
[Salary range and benefits package, if applicable] [Note: Since the original job description does not mention salary or benefits, this section has been left blank.]
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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