South Africa: Hybrid Dmc Reservations Manager

Date	2024-11-21
Job Title	Hybrid Dmc Reservations Manager
Employer	More Information
Salary	Market related
Category	Sales
Location	ZA / South Africa

Job Summary

Leading Destination Management Company is looking for an experienced Reservations Manager to serve as a sales driver and main point for key accounts, while leading and motivating the reservations team. This is a hybrid role in Cape Town. Salary is negotiable on experience plus benefits. Experience required: Experience leading a Reservations Team for an inbound tour company/destination management company Excellent knowledge of Southern and East Africa MS Office, Tourplan and Wetu Duties include: Maintain excellent customer/client relationships Deliver on and exceed sales targets as per business expectations Monitor the quoting and operational accuracy of the team Ensure operational excellence daily Monitor workload distribution Oversee quotation checks and conduct spot checks, as well as create cost and margin awareness Guide the team to achieve goals Build up and maintain a high level of motivation and team spirit Be approachable and supportive Demonstrate an understanding of the concepts cost, profit, net and gross selling prices Be aware of our competitors products Travel occasionally on educational and familiarization trips to Southern Africa, report back and provide training to the team Demonstrate excellent communication skills and customer care Support the decision-making process of management by giving input

Hybrid Dmc Reservations Manager position available in ZA, South Africa. This job position was posted by . The job has been posted on 2024-11-21 in the Sales category

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