South Africa: Internal Sales Rep – Silicone/Adhesives/Hardware – Accpac (Sage 300)

January 29, 2026 Jobs in South Africa

Job Description

About the Role

We are seeking a highly skilled Internal Sales Representative to join our team, specializing in silicone, adhesives, and hardware products for Accpac (Sage 300). As an integral part of our sales team, you will be responsible for managing inbound sales enquiries, providing accurate product information, and building strong customer relationships. If you have excellent communication skills, a passion for technical products, and a keen eye for detail, we encourage you to apply.

Key Responsibilities

Manage inbound sales enquiries and provide accurate product information to customers
Prepare quotations, follow up on quotes, and process sales orders efficiently
Build and maintain strong customer relationships through proactive communication
Provide technical product support relating to chemicals, adhesives, and silicone products
Coordinate with procurement, warehouse, and logistics teams to ensure timely delivery of products
Handle customer complaints, resolve issues, and ensure high levels of customer satisfaction
Maintain and update customer records, pricing, and order details on the internal CRM/ERP system
Assist the external sales team with administrative and sales-related tasks
Identify upselling and cross-selling opportunities within the product range
Monitor stock availability and follow up on backorders when required

Requirements

2+ years of experience in a similar sales or customer-facing role
Excellent communication and interpersonal skills
Strong problem-solving and analytical skills
Ability to work effectively in a fast-paced environment
Proficiency in Microsoft Office applications (Word, Excel, Outlook)

Salary & Benefits

[Salary range: ZAR X – Y per annum, plus commission structure]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Sales Jobs in ZA

In South Africa, the sales industry is a significant sector, with many multinational companies operating in various sectors. The job market for sales professionals is generally competitive, with a strong demand for skilled and experienced individuals. Typically, sales roles are found in industries such as technology, financial services, and manufacturing.

Generally, salaries for sales positions in South Africa can vary widely depending on factors such as experience, company size, and industry sector. Common salary ranges for entry-level sales roles typically start at around R300 000 to R500 000 per annum, while more experienced professionals can earn between R600 000 to R1 million or more, depending on performance and market conditions. It’s common for sales salaries to be higher in larger companies or those operating in high-growth industries.

Common skills required for sales roles include excellent communication and interpersonal skills, the ability to build strong relationships with customers and colleagues, a strong understanding of products or services, and the ability to meet sales targets. Other essential skills often include negotiation and problem-solving abilities, as well as a strong work ethic and adaptability in a fast-paced environment. Typically, companies also look for candidates with a degree or diploma in a relevant field, such as business, marketing, or communications.

Sales professionals can be found in various industries, including the technology industry, financial services sector, manufacturing sector, and more. The ability to navigate these different sectors is crucial for career progression and development. In terms of career development, sales roles often offer opportunities for advancement, such as promotions to senior sales roles or leadership positions within a company.

Typically, successful sales professionals in South Africa progress into roles such as account manager, sales manager, or even business development roles within their organisations. With experience and the right skills, they can also consider career transitions into other industries or start their own businesses. Overall, for those considering a career in sales, it’s essential to focus on developing strong skills, building a professional network, and staying adaptable in a rapidly changing job market.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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