Job Description
About the Role
Award-winning 5* Game Lodge in Sabi Sand is seeking an experienced and charismatic Lodge Manager to lead the guest experience and drive exceptional service standards. As a visible and hands-on host, you will be responsible for creating a personalized and unforgettable stay for our discerning guests.
Key Responsibilities
- Meet and engage with guests daily to ensure a seamless and authentic stay
- Maintain established standards of guest care, delight, and feedback management, always turning guest comments into opportunities for improvement
- Respond promptly and graciously to all guest queries, complaints, and special requests
- Act as the primary contact for high-profile guests, VIPs, travel agents, and media visits as required
- Conduct regular guest briefings and ensure all activities and experiences run smoothly
Requirements
- Grade 12
- Formal hospitality qualification degree or diploma
- Minimum of 3-5 years experience in a senior lodge management or guest services role in a 5* safari or boutique hotel environment
- Proven track record in delivering exceptional guest experiences
- Strong leadership and interpersonal skills, with a natural ability to motivate and develop high-performing teams
Qualifications
- Formal hospitality qualification degree or diploma
Salary & Benefits
[Note: This section was not mentioned in the original job description, so it is skipped] [DO NOT include any additional information]
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in South Africa
In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.
When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.
Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.
Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.
Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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