Job Title: Management Couple Zambia Location: Africa; specifically Southern Africa, Zambia Job Type: Permanent; Full-Time hours Primary Industry: Travel; Leisure, Tourism, and Hospitality Secondary Industry: Travel; Leisure, Tourism, and Hospitality Job Duties: Manage and oversee daily operations of a hospitality establishment in Zambia Coordinate with staff to ensure high-quality service delivery Handle guest inquiries and complaints in a professional manner Monitor and manage financial aspects of the business Implement strategies to increase revenue and profitability Maintain a clean and safe environment for guests and staff Work closely with the team to create a positive working culture Required Qualifications: Proven experience in a management role within the hospitality industry Strong leadership and communication skills Ability to work well under pressure and handle multiple tasks Excellent organisational and problem-solving abilities Education: Relevant qualification in Hospitality Management or related field Experience: Minimum of 5 years in a management position within the hospitality industry Knowledge and Skills: Proficient in budgeting and financial management Good understanding of hospitality operations Knowledge of industry trends and best practises Excellent customer service skills Preferred Qualifications: Additional certifications in hospitality management Experience working in an international setting Working Conditions: This role may require long hours, weekends, and public holidays. The position may also involve living on-site within the hospitality establishment.

??? ??????????? ??????????? is partnering with a highly respected luxury safari brand to recruit an experienced and dynamic ?????????? ?????? for their collection of camps in the Lower Zambezi. This exceptional opportunity calls for a seasoned couple with complementary strengths across hospitality operations, guest experience, and team leadership. Together, they will oversee the seamless running of multiple camps within one of Africas most remarkable wilderness areas, ensuring every aspect of operations meets the brands renowned standards of excellence. The position demands a collaborative leadership style, strong logistical understanding, and a genuine passion for creating transformative guest experiences. It is ideally suited to a couple with a proven track record managing high-end lodges or multi-property operations in remote environments. Requirements Hospitality degree or diploma or relevant qualification is essential At least 8 years experience managing multiple luxury safari lodges or camps within a remote environment Proven ability to lead, motivate, and mentor large and diverse teams across several locations Strong operational background, including logistics, procurement, maintenance planning, and supply chain management Hands-on approach to ensuring service excellence and maintaining brand standards across all guest touchpoints Demonstrated financial management skills with experience in budget control, reporting, and cost oversight Experience overseeing capital expenditure projects and ensuring the care and longevity of property assets Skilled in developing and implementing systems and procedures that promote operational efficiency Excellent interpersonal, communication, and conflict resolution skills Genuine passion for wilderness hospitality, conservation, and meaningful community engagement Previous experience working within Zambia or similar remote African locations advantageous Salary On application Live-in ?????? ???? Although we appreciate all applications received, we will only reply to those candidates who have the background and experience required. Thank you!