Job Description
About the Role
We are seeking a highly organized and customer-focused Reservationist / Booking Agent to join our luxury adventure tours company based in Swadini. This role is ideal for an individual with a passion for travel, adventure, and delivering exceptional guest service.
Key Responsibilities
- Manage booking enquiries via phone, email, and online platforms
- Confirm reservations, process payments, and send booking confirmations
- Maintain accurate records of bookings and client correspondence
- Liaise with operations and sales teams to ensure seamless service delivery
- Assist with itinerary planning and provide clients with relevant travel information
- Resolve any booking-related issues promptly and professionally
- Provide support to guests before, during, and after their travel experiences
Requirements
- Previous experience in reservations, travel bookings, or hospitality preferred
- Strong administrative and organisational skills
- Excellent communication and customer service abilities
- High attention to detail and ability to manage multiple tasks simultaneously
- Computer literate and comfortable using booking systems and email
- Positive attitude and ability to work as part of a team
Salary & Benefits
Salary: R10,000 per month. Full-time position with additional benefits to be discussed during the interview.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in South Africa
In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.
When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.
Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.
Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.
Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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