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South Africa: Store Manager – Melrose Arch posted by Carrol Boyes

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Job Description

About the Company

Carrol Boyes is an iconic South African brand, merging art and homeware to create functional art. As a leading homeware brand, we bring luxury into every room of the home, creating memorable moments in the everyday lives of people both nationally and internationally.

About the Role

As a Store Manager for Carrol Boyes, you are a key member of the Retail Operational team, ensuring best practices are maintained and customers receive a level of service that surpasses all others.

Responsibilities

  • Manage daily operations of business and ensure sales goals are met
  • Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in-store marketing
  • Assign duties to relevant employees
  • Conduct onboarding of new employees
  • Ensure adherence to health and safety regulations
  • Track and manage inventory at store
  • Shifting staff to ensure effective cover
  • Daily, weekly & monthly reporting
  • Staff motivation

Qualifications & Experience

  • Matric/Grade 12 minimum requirement
  • Additional qualification an advantage
  • Minimum 5 years of retail and retail management experience demonstrated ability to train employees and be an effective salesperson
  • Strong customer service, Stock management and communication skills
  • Luxury brand experience an advantage

Required Skills

  • People Management
  • Inventory Control
  • Customer Service
  • Staff Training
  • Reporting

Compensation & Benefits

Staff are employed on a Total Cost to Company basis, including Medical & Retirement benefits.

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Equal Opportunity Statement

Carrol Boyes is an equal opportunity employer, ensure diversity in all levels of the organisation.



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