Tour Plan Rate & System Specialist Luxury Travel Agency | Cape Town / Johannesburg Kendrick Recruitment is currently seeking an experienced Tour Plan Rate & System Specialist to join a luxury travel agency. This role can be based in Cape Town or Johannesburg and offers flexible working arrangements, including remote, hybrid, or in-office options. Requirements: Proven experience in a Tour Plan Rate & System Specialist role Strong attention to detail and accuracy Excellent organisational and administrative skills Ability to collaborate across multiple teams and departments Strong problem-solving and system troubleshooting capabilities Excellent communication skills, with the ability to train colleagues effectively Key Responsibilities: Liaise with suppliers to confirm contract terms, policies, and special offers Maintain organised records of contracts, agreements, and updates Capture and update supplier rates, terms, product notes, and live availability links in Tour Plan Perform quality control checks to ensure accuracy of rates and policies Support reservations, finance, and other teams with system queries Communicate contract changes and updates to the wider team Test system upgrades and participate in ad hoc Tour Plan projects Oversee product codes setup, reporting parameters, and availability mapping Attend supplier product training and internal team meetings Train consultants on best practices and efficient use of the system Package: Salary: R45,000, negotiable depending on experience Flexible working arrangements: remote, hybrid, or in-office (Cape Town or Johannesburg) To apply, please send your updated CV, reference letters, and qualifications Please note: Only candidates meeting the listed requirements will be contacted. If you do not hear from us within 7 working days, please consider your application unsuccessful.