South Africa: Worker Welfare Coordinator posted by PRO Personnel Employment Agency

Qualifications and Experience:
Bachelor’s degree or diploma in Occupational Health & safety, Human Resource, Business Administration or related field
Minimum 3-5 years’ experience in in worker welfare, HSSE or HR coordination, preferably in the construction industry.
Strong understanding of labor law and welfare requirements
Proven ability to coordinate across multiple teams and locations
Excellent organizational, communication and problem-solving skills
Profieciency in MS and data reporting tools.

Job Purpose:
To coordinate, monitor and support the implementation of Worker Welfare standards across all company projects, ensuring alignment with company policies, client requirements and legal obligations. This role serves as the central point of contact for WW matters, consolidated data, producing reports, tracking compliance and providing guidance to site-based WW officers.

Key Responsibilities:
Act as the primary liaison between Head Office and project-based work Welfare Officers.
Coordinate WW initiatives, schedules and reporting deadlines across all sites.
Provide administrative and technical support to site teams to ensure consistent application of WW standards.
Policy oversight
Ensure all projects have acess to and are following the latest WW policies, procedures and client requirements
Maintain and update the company’s WW documentation, templates and guidance materials
Data Management and reporting
Consolidate WW inspection reports, grievances and compliance data from all sites
Grievances and Issue escalation
Maintain a central log of all worker welfare grievances raised across projects
Monitor progress on resolutions ensuring they meet company standards and timelines
Escalate systematic issues to senior management and recommend preventative measures