Bookings Clerk
Posted on 2025-04-09
| Employer | SydSen Recruit |
|---|---|
| Salary | 0 |
| Category | Automotive |
| Location | Western Cape / Stellenbosch |
Job Summary
Key
Responsibilities:
- Schedule appointments for vehicle servicing, maintenance, and repairs
- Interact with customers via phone, email, or in-person to understand service needs and provide information on service options and pricing
- Coordinate with the service department to ensure appointments are properly managed and parts are available
- Upsell additional services or products based on customer needs
- Confirm appointments and send reminders to reduce no-shows
- Maintain accurate customer and service records
- Ensure a high level of customer satisfaction through excellent service and timely follow-ups
- Assist with administrative tasks and collaborate with the dealership team
Skills &
Requirements:
- Senior Certificate (Grade 12)
- Fully bilingual (English and Afrikaans); a third South African language is an advantage
- Experience in the motor dealership industry, especially as a Bookings Clerk, is preferred
- Some mechanical knowledge is an advantage
- Strong communication and customer service skills
- Problem-solving and results-driven mindset
- Self-management and resilience
Apply ONLINE now at: SydSen Recruit
Bookings Clerk position available in Western Cape, Stellenbosch. This job position was posted by SydSen Recruit. The job has been posted as a char8000 ad on 2025-04-09 at 17:06:53 in the Automotive category
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