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Stellenbosch: Service Advisor posted by Merand Corbett & Associates

Date 2025-01-19
Job Title Service Advisor
Employer Merand Corbett & Associates
More Information
Salary 0
Category It Computer
Location Western Cape
/ Stellenbosch

Job Summary

Key

Responsibilities:

  • Greet customers, address service needs, and provide accurate repair estimates.
  • Clearly explain technical issues and associated costs, ensuring customer understanding.
  • Schedule appointments, coordinate with technicians, and ensure availability of necessary parts.
  • Maintain accurate customer records, manage invoicing, and ensure timely service.
  • Oversee service quality, resolve complaints, and ensure customer satisfaction.
  • Stay updated on product knowledge and promote dealership services and offers.
  • Collaborate with teams to ensure smooth operations and report on service performance.

Requirements/Skills:

  • 2+ years in a Service or Sales role (dealership experience a plus).
  • Computer literate (Office Suite), driver’s license, and own transport.
  • Technical qualification advantageous.
  • Strong communication, customer service, problem-solving, and self-management skills.

*Only shortlisted candidates will be contacted*
Service Advisor position available in Western Cape, Stellenbosch. This job position was posted by Merand Corbett & Associates. The job has been posted as a char8000 ad on 2025-01-19 at 01:00:24 in the It Computer category

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