Role PurposeThe role of the Helpdesk Agent is to provide support to clients through various channels such as telephone, WhatsApp, and email, addressing…
Role PurposeSchedulers play a critical role in coordinating Field Service Teams by booking and confirming customer appointments and ensuring high-quality…
Role PurposeThe role of Tier 2 Helpdesk Agents is to provide advanced customer support, serving as the first and second line of contact for customers. This…