Thabazimbi: Lodge Manager & Field Guide Couple posted by Kendrick Recruitment
Posted on 2025-06-17 00:00:00
| Employer | Kendrick Recruitment |
|---|---|
| Category | Other IT/Computer |
| Location | Limpopo / Thabazimbi |
Job Summary
A luxury lodge in Thabazimbi is seeking an experienced Lodge Manager & Field Guide Couple to join their team. This is a unique opportunity for a dynamic duo passionate about hospitality and wildlife guiding to manage and deliver exceptional guest experiences.
Lodge Manager Responsibilities:
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Full responsibility for lodge property operations
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Maintain and uphold the brand standards at property level
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Act as key ambassador of the brand including hosting site inspections and engaging with the market
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Ensure departmental management personnel meet hospitality industry standards
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Conduct weekly one-on-one meetings with Heads of Department
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Keep the property innovative and aligned with current hospitality trends
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Handle guest queries and complaints professionally and constructively
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Develop staff potential and facilitate ongoing training programmes
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Provide effective leadership and professional management
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Participate in operations forums to optimise teamwork and collaboration
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Implement performance management and succession planning processes
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Conduct regular performance appraisals and follow-up on development plans
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Follow all procedures to maintain safe and excellent safari guest experiences
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Conduct guided game drives, bush walks, and ecological lectures in line with FGASA standards
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Be available for all game drive duties and emergencies as required
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Ensure proficient and safe weapon handling
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Support the lodges social media by contributing relevant wildlife and safari content
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Assist with emergency incident handling including medical, fire, or flood evacuations
Lodge Manager
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Minimum 3 years in senior hospitality management roles
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Proficient in MS Office Suite
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Proven track record of meeting targets
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Strong knowledge of international hospitality trends and product supply
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Valid Code 08 drivers licence and reliable transport essential
Field Guide
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FGASA Nature Site Guide (NQF4) and Trails Guide qualification
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ARH and Rifle Proficiency, First Aid Level 1, Drivers Licence, and Pr-DP
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Previous experience as a Field Guide at a luxury safari lodge
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Knowledge of company procedures and guiding standards
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Exceptional attention to detail
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Guest-focused approach, living the brand experience
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Excellent verbal and written communication skills
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Positive, team-oriented attitude with emotional control
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Strong time management, interpersonal, and problem-solving skills
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Proactive, creative, adaptable, and flexible
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Ability to work accurately under pressure
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Patient, tolerant, and open to constructive feedback
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