Touws River: FOH Receptionist & Events Assistant

Duties: Be an integral part of the property reception and FOH team Act as duty host for all events Responsible for every aspect of an event Plan events with attention to detail, and financial and time constraints Negotiate with vendors to achieve the most favourable terms Maximise Event Revenue Liaise directly with relevant departments within the property to obtain relevant rates and to ensure that all parties are aware of forthcoming events Liaise with the client and attend on-site meetings to discuss the events and suitable/available options Compile function sheets for distribution and ensure relevant details are obtained from the client advising and assisting them if necessary Participate in meetings with the operations team to discuss the forthcoming events to ensure a smooth handover Attend to any queries from the client during the event should the operations team require assistance Liaising with all departments and the client; preparing and submitting quotations; negotiating with suppliers. Perform other relevant duties as and when requested by management Liaise with Management and all other property departments Effective communication with members of staff as well as guests of the property Requirements: Grade 12 A formal hospitality qualification At least 5 years experience within a Hotel / Lodge in a similar role Extensive reservations, reception experience Experience with PMS systems Familiar with general hotel booking systems Friendly, courteous, energetic, and service-orientated Calm under pressure Good command of English and Afrikaans, written, verbal and computer Ability to work as part of a team, as well as independently