Umhlanga: Hotel Manager, Luxury Five Star Hotel, Kwazulu Natal – Ee (Aa) posted by HotelJobs

HOTEL MANAGER, LUXURY FIVE STAR HOTEL, KWAZULU NATAL – EE (AA) PURPOSE: To be responsible for all aspects of hotel operations, to day-to-day staff management and guests. This position acts as the ambassador of the Hotel Collection brand for the hotel and responsible for leading the hotels senior management team to meet business targets and deliver exceptional guest service. MINIMUM EXPERIENCE AND QUALIFICATION REQUIRED: Degree or equivalent qualification 5 years Hotel Manager experience, of which 3 years should be at Executive management level 5 years Rooms Management experience in a 5* Hotel 5 years Food & Beverage experience in a 5* Hotel at a senior level. Computer literate with advanced working knowledge of Microsoft Office Outlook, Word and Excel Working knowledge of Micros Working knowledge of Opera Knowledge of Revenue Knowledge & experience of Budgets Proven ability to proactively analyse financial and economic data and proactively advise against potential risk Highly presentable Proven exceptional track record of guest interaction and service recovery Excellent command of the English language with solid verbal and written communication skills Able to work flexible hours, weekends and holidays and late shifts and travel