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Umhlanga Rocks: Operations Coordinator

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Job Description

Key Responsibilities Manage incoming orders via email and telephone Process, prepare, and coordinate orders for same-day courier collection Liaise with customers, handling enquiries professionally and efficiently Raise and manage supplier invoices Coordinate courier pickups and ensure on-time deliveries Monitor and maintain accurate warehouse stock levels Implement and manage electronic and manual filing systems Provide hands-on warehouse and operational support Ensure consistently high levels of customer satisfaction Perform general administrative and operational duties as required Requirements Previous operations experience is essential Strong administrative and organisational skills Excellent computer skills , with strong proficiency in Microsoft Excel, Word, and Outlook Reliable transport is essential Highly detail-oriented with strong accuracy Confident communicator with excellent written and verbal skills Customer-focused, proactive, and solutions-driven Able to work independently while following structured processes Comfortable working in a warehouse and small-team environment Willing to go the extra mile in a hands-on, support-focused role This is a fantastic opportunity for an energetic operations professional who enjoys being involved at every level and making a real impact within a growing business.

How to Apply

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About Admin / clerical / secretarial Jobs in eThekwini

In eThekwini, the administrative and clerical sector is a common and essential part of many industries, typically providing support functions to various sectors such as government, finance, technology, and more. Generally, this field offers stable employment opportunities with a broad range of job openings available across various company sizes.

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Typically, salaries for admin, clerical, or secretarial positions in eThekwini can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, entry-level positions usually fall within the R3 000 – R5 000 per month range, while more senior roles may command salaries between R6 000 – R15 000 per month or more, depending on qualifications and expertise. However, it’s essential to note that actual salaries can differ significantly due to various market and company-specific factors.

Common skills required for administrative, clerical, or secretarial positions in eThekwini include proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook), experience with calendar management and travel coordination, strong communication and interpersonal skills, attention to detail, organisational abilities, and the capacity to work independently. Many employers also place a high value on IT skills, such as knowledge of database management or data entry systems.

The administrative sector is often employed in various industries, including financial services, technology, manufacturing, healthcare, and government sectors. In these fields, admins typically support teams with tasks ranging from customer service and record-keeping to project coordination and data analysis. Additionally, some roles may involve working with confidential information or handling sensitive documents, making discretion and professionalism essential.

For those interested in pursuing a career in administration, there are numerous opportunities for professional development and advancement. Common career progression paths include moving into supervisory or management roles, transitioning into related fields like human resources or accounting, or taking on specialized roles such as executive assistant or project coordinator. Throughout their careers, admins can expect to develop valuable skills and expertise that enable them to adapt to changing environments and advance in their chosen field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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