Umhlanga Rocks: Operations Coordinator

Key Responsibilities Check incoming orders via email and phone Process and prepare orders for same-day courier collection Handle customer calls and enquiries Invoicing for suppliers Ensure courier pickups and deliveries run on schedule Maintain sufficient warehouse stock levels Implement and manage electronic and physical filing systems Ensure top-tier customer satisfaction General administrative duties General warehouse and operational support Requirements Previous operational experience is essential Strong administrative and organisational skills Proficiency in Microsoft Office (Excel, Word, Outlook) Excellent written and verbal communication Strong attention to detail and accuracy Customer-service driven with a proactive, “can-do” attitude Must have own reliable transport Able to work independently and follow structured processes Good telephone etiquette and confident communication skills Resourceful, solutions-driven and able to problem-solve quickly Comfortable working in a warehouse and small-team environment Willing to go the extra mile in a support-driven role