Minimum Job Requirements: Diploma or Degree in HR or almost complete. Minimum 2 to 3 years experience. Must be tech-savvy. Love to juggle many balls? Customer focussed? Team player? Key Responsibilities & KPIs: Administrative & Office Support: Provide daily admin support including filing, document control, typing CVs, answering calls. Assist the Office Manager with general office duties and scheduling. ✠KPIs: CVs typed and formatted within 24 hours of request, with Calls and queries responded to within 1 business day . Filing and record-keeping 100% up to date. Recruitment Support Post job adverts, track applications, and update recruitment systems. Screen CVs and shortlist candidates for junior/support roles. Conduct initial candidate phone screenings and arrange interviews. ✠KPIs: Job adverts posted within 24 hours of request. Candidate CVs screened and shortlist provided within 48 hours . Minimum 90% accuracy in matching candidate profiles to role requirements. At least 35 candidates shortlisted per vacancy (where possible). Candidate & Client Co-ordination Schedule interviews and manage communication between clients and candidates. Prepare interview packs, reports, and ensure smooth candidate experience. ✠KPIs: Interviews scheduled within 2 business days of shortlist approval. Candidate communication documented in ATS / system with 100% compliance . Zero missed deadlines for interview preparation. Database & Process Management Maintain accurate candidate records in ATS / database. Assist with reporting on recruitment activity (applications, interviews, placements). ✠KPIs: Candidate database updated weekly with new CVs and notes. Monthly recruitment activity report submitted by the 5th of each month . Data accuracy maintained at 95% . Onboarding & General Support Prepare offer and onboarding documents. Support the recruiter/consultant with follow-up tasks on placements. ✠KPIs: Offer documentation issued within 24 hours of verbal acceptance. Onboarding packs completed 100% on time for new hires. Skills & Competencies Strong organisational and time management skills. Excellent communication and client service orientation. Proficiency in MS Office and recruitment software/ATS. High accuracy and attention to detail under pressure. Personal Attributes Reliable, accountable, and discreet. Proactive and solutions-focused. Adaptable and eager to support the team where needed.

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