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Vaalwater: Couple Field Guide And Foh posted by Bright Placements (PTY) Ltd

Couple Field Guide And Foh

Posted on 2025-04-02

Employer Bright Placements (PTY) Ltd
Salary 0
Category Tourism Hospitality
Location Limpopo  /  Vaalwater

Job Summary

Requirements:

  • FGASA NQF2/NQF4 – Trails Guide (VPDA Theory and Practical assessments completed)
  • Advanced Rifle Handling (ARH)
  • Valid NDT registration.
  • Valid PrDP license.
  • Valid First Aid certificate.
  • Previous experience as a Field Guide.
  • Computer literacy skills including Excel, Word, Power point.
  • Fluent in English and Afrikaans spoken and written.
  • Positive, passionate attitude and sense of responsibility.

Other skills/experience required:

  • 4×4 and off-road driving experience.
  • Ability to work in a team environment.
  • Excellent communication skills and the ability to interact with people from diverse backgrounds.
  • Excellent organization skills, punctuality, commitment, and precision.
  • Pro-activity, self-motivation, flexibility.

Lodge Anchor/ FOH

Qualifications & Experience:

  1. Hospitality Management Diploma/Degree – Preferred but not always required if experience is extensive.
  2. Previous Lodge Experience – At least 2-3 years in a similar role at a 4-star (or higher) lodge.
  3. Front Office/FOH Experience – Experience handling guest check-ins, reservations, and concierge services.
  4. Financial/Admin Skills – Basic bookkeeping, invoicing, and cash-up procedures.
  5. Knowledge of Reservation Systems – Experience with Panstrat, Opera, ResRequest, or similar lodge PMS is beneficial.
  6. Valid Driver’s License – Often required for guest transfers or lodge errands.
  7. First Aid Certification – Advantageous for guest safety.
  8. Fluent in English – Additional languages (Afrikaans, French, German) are a plus.

Key Skills & Competencies:

  1. Excellent Guest Relations – Friendly, professional, and able to handle guest concerns efficiently.
  2. Strong Communication – Clear verbal and written communication with guests, staff, and management.
  3. Multi-tasking Ability – Managing reservations, check-ins, guest activities, and problem-solving at the same time.
  4. Attention to Detail – Ensuring high standards in guest service, cleanliness, and lodge presentation.
  5. Team Leadership – Ability to coordinate and assist other lodge departments (housekeeping, F&B, activities).
  6. Organizational Skills – Managing bookings, schedules, and lodge logistics smoothly.
  7. Problem-Solving & Conflict Resolution – Handling guest complaints or unexpected operational issues professionally.
  8. Computer Literacy – Microsoft Office (Word, Excel, Outlook), online booking platforms, and POS systems.
  9. Basic Accounting Knowledge – Handling petty cash, processing payments, and preparing reports.
  10. Cultural Awareness – Working with international guests and staff from diverse backgrounds.
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Couple Field Guide And Foh position available in Limpopo, Vaalwater. This job position was posted by Bright Placements (PTY) Ltd. The job has been posted as a char8000 ad on 2025-04-02 at 01:22:37 in the Tourism Hospitality category

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