Job Description
- Render a comprehensive pro-active security service;
- Liaise with client, Regional Clients and handle all internal and External Security queries; Ensure client satisfaction and retention;
- Sustain growth and profitability;
- Increase and sustain the performance and productivity of all staff; Sub-Contractor and Sub Divisions Planning and management;
- To deliver effective team management; Financial management;
- Personnel management;
- Carrying out dynamic security and safety risk assessment;
- Maintaining effective relationships with client staff, management and contractor and service providers Providing reports and recommending process improvements;
- Acting as a focal point for security operations decision making during routine and emergency situations; Adhering to compliance standards and relevant laws;
- Alignment and liaison with all security service provider;
- Alignment and to ensure allocation of all responsible sites are kept up to date, polygons and site lists spread sheet;
- Ensure compliance to the Company’s disciplinary code;
- Ensure that all company SOP’s are followed;
- Ensure training takes place as and when required;
- After hour visits and willing to work long hours;
- Any other duties deemed relevant to the role;
Preferred qualifications/attributes/skills:
- PSRA certification – Grade A;
- Grade 12 or equivalent qualification;
- Minimum 5 years’ operational management experience/exposure;
- Good Labour Relations skills;
- Excellent written & verbal communication skills;
- A working knowledge of MS Office (Word, Excel, Outlook); Bilingual (English and any other South African language); Good interpersonal and customer relations;
- Ability to work independently and under pressure; Willing to work extensive hours as and when required; Willing to work after hours and be on standby;
- Clean disciplinary, criminal and credit record;
- Code 08 Drivers license and own reliable transport;
- Experience of implementing Quality Management Standards;
- The ability to manage and deliver projects, draft and implement policies and influence senior stakeholders;
- Experience of working with control room systems;
- Analytical and quality focused – able to produce accurate management information; Excellent presentation and IT skills are required;
- Target and KPI focused yet able to deliver whilst maintaining employee engagement;
- Excellent people and performance management skills: motivate, coach, develop, inspire and ability to identify training needs;
- Firearm competency in all three firearms;
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