Job Description
- Build, maintain, and create strong dealer relationships
- Generate new sales with each client account
- Drive area sales and profit plans to budgeted targets through successful leadership, organizational plans, customer service, and outstanding execution of all field operations strategies, consistently across all dealerships
- Maintain strong relationships with existing clients and seek avenues to gain new potential clients
- Negotiate contracts with clients and establish a timeline of performance
- Collaborate with sales team to maximize profit by upselling or cross-selling
- Maintain in-depth product knowledge and educate customers about our products
- Maintain an understanding of the claims process and train the associated workshops on our claims processes and procedures
- Understand and manage business by effectively using sales reports, assessing departmental results, and developing specific actions directly related to business development and growth consistently across all dealerships
- Seek feedback from our customers by interacting with the F&I’s at the dealerships and observing shopping behaviours, and associate/customer experience
- Ensure that trends of underperformance of associated dealers are formally addressed
- Ensure customer satisfaction by delivering timely and quality services
- Develop strong working relationship with potential clients for new business opportunities within the assigned area
- Maintain a strong product and competitive product knowledge of the industry
- Be able to create and maintain a structured call plan
- Educate dealership employees on their understanding of our product and its competitive benefits
- Manage Dealers sales, claims and loss ratios
Non-Technical:
- Computer literate
- Excellent time management
- Be able to work independently
- Have a strong drive and determination to succeed
- Ability to communicate fluently in English and Afrikaans
- Excellent verbal and written communication skills, especially email and telephone etiquette
- Excellent relationship management skills
- Proficient conflict management skills
- Strong negotiation skills
- Strong problem-solving ability
- Ability to listen without interrupting
- Ability to work independently
- Excellent organizational and interpersonal skills
- Able to be a good brand ambassador
- Self-starter with the ability to handle pressure
Minimum Qualification:
- Matric
Requirements:
- 5 years of experience in calling on independent, used dealers to sell insurance/products relating to second gross in the financial services sector
- Prior knowledge and understanding of the dealer space and the various players within the industry
- A strong customer service background
Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful.
Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application.
Applications should be submitted no later than Friday 5 December 2025.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Western Cape
In the Western Cape, the Client Services/Sales Support field is generally characterized by a competitive job market with an emphasis on providing excellent customer service and support to clients. The industry tends to be fast-paced and dynamic, with many opportunities for career growth and development.
Typically, Client Services/Sales Support roles in this region fall within a broad salary range of R250 000 to R500 000 per annum, although this can vary widely depending on factors such as the level of experience, company size, and industry sector. For example, entry-level positions may start at the lower end of this range, while more senior roles may command higher salaries. It is essential to note that these figures are only a general guideline, and actual salaries may differ based on individual circumstances.
Common skills required for Client Services/Sales Support roles in South Africa include excellent communication and interpersonal skills, attention to detail, organisational abilities, and the ability to work well under pressure. Additionally, proficiency in Microsoft Office software, CRM systems, and other industry-standard tools is often expected. Many candidates also possess strong problem-solving and analytical skills, as they need to be able to identify and resolve client issues effectively.
These roles can be found in various industries, including the financial services sector, technology industry, manufacturing sector, and others. In these sectors, Client Services/Sales Support professionals play a critical role in supporting customer-facing teams and ensuring seamless service delivery.
Career development opportunities are plentiful for those in this field, with many options available for advancement or specialisation. Typically, career progression involves taking on increasingly complex projects, gaining leadership experience through departmental roles, or pursuing advanced qualifications such as an MBA or a Postgraduate Diploma in Business Administration. With dedication and hard work, it is possible to establish a successful and fulfilling career in Client Services/Sales Support in the Western Cape region.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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